The Senior HR Operations Specialist will manage HR processes, ensure compliance, and provide employee support while improving operational efficiency.
Confidence can sometimes hold us back from applying for a job. Here’s a secret: there's no such thing as a "perfect" candidate. Poshmark is looking for exceptional people who want to make a positive impact through their work and help create an organization where everyone can thrive. So whatever background you bring with you, please apply if this role would make you excited to come to work every day.
Job Description:
We are seeking an Associate Manager, HR Operations ( Payroll & Compliance) to lead key HR operations initiatives, ensure compliance, and drive process excellence. This role focuses on managing HR operational workflows, leading projects to improve efficiency, and partnering with cross-functional teams to deliver a seamless employee experience at scale.Key Responsibilities
- Lead end-to-end HR operations projects including onboarding, offboarding, policy rollouts, compliance initiatives, and system/process enhancements.
- Oversee the accuracy and governance of employee records, contracts, and statutory documents.
- Drive automation and process improvements to enhance efficiency, consistency, and employee experience.
- Act as an escalation point for complex employee queries on HR policies, benefits, and compliance.
- Collaborate with payroll, finance, legal, and facilities to ensure smooth integration of HR operations with other functions.
- Build, Track and analyze HR operations metrics (e.g., headcount, attrition, compliance status) and present insights to HR leadership.
- Ensure audit readiness by maintaining accurate documentation, statutory compliance, and timely reporting.
- Support the implementation and governance of HR policies, ensuring alignment across teams and functions.
- Lead change management and communication efforts for HR process or system implementations.
Qualifications
- 7 to 10 years of progressive experience in HR operations or shared services, with demonstrated experience in leading projects or initiatives.
- Strong understanding of HR processes,Payroll, labor laws, and compliance requirements.
- Proven ability to manage multiple projects and stakeholders simultaneously.
- Excellent problem-solving, organizational, and time management skills.
- Strong interpersonal and communication skills with the ability to work effectively across functions.
- Experience in process improvement, HR technology adoption, or operational transformation preferred.
Poshmark is an Equal Opportunity Employer. We celebrate diversity and are committed to creating an inclusive environment for all employees.
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