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Join us as we work to create a thriving ecosystem that delivers accessible, high-quality, and sustainable healthcare for all.
Join us as we work to create a thriving ecosystem that delivers accessible, high-quality, and sustainable healthcare for all.
We are looking for a Senior Product Management Associate to join our Product Management team within our athenaCollector division. Your job will involve learning the business problems our zone builds software to address, developing strategies to improve the current state functionality of our products, and implementing solutions to maximize business value of Collector’s portfolio. This includes understanding the market and customer, contributing to a product vision, developing business cases, & driving the creation and delivery of the product.
Description:
- Opportunity
You will fill a critical role on our PM team where you will serve as a point-person to design, develop and manage activities for a specific product or group of products from product definition and planning through production, release, and end of life. Serves as the central resource with design, process, manufacturing, test, quality and marketing as the product(s) move to production and distribution that enable deployment of product services for our clients. Involvement lasts throughout all stages of a product’s lifecycle including modifications, upgrades and maintenance of the product or product line.
- The Team
The Collector Platform zone is at the forefront of building the right foundation that will define how Revenue Cycle is managed at athena in future. The zone is responsible for multiple core services that enable process automation & facilitates effective Work Management. The Senior Product Management Associate in the team is typically responsible for applying subject matter proficiency of the market and customer; assist coordinating backlog planning for the product roadmap; and ensuring related efforts across Scrum teams are supported - while building their own Product Management skill set. We are a passionate team of product, engineering, & UX professionals driven to maximize revenue cycle efficiency and effectiveness for our athenaCollector clients.
- Key Responsibilities
- Act as product zone go-to resource for Development execution efforts
- Represent Product Management within scrum teams as needed – independently manage the team activities, including regular Scrum ceremonies, backlog grooming, and iterative planning & execution
- Drive preparation, execution, and analysis of alphas and betas; ensure proper execution of pilots and learning; provide feedback to Product Managers, Scrum teams; coach and mentor other Associates to do the same.
- Manage the priorities & risks for a release – what’s IN & what’s OUT
- Support follow-up efforts for client escalations, summarizing internal stakeholder feedback and identifying key gaps in product workflows; synthesizing information in a way that enables Product Leaders to identify new backlog items that could resolve situations in the future.
- Act as point person to execute research and analysis that informs Product Backlog prioritization
- For assigned product areas, proactively identify backlog items of increased complexity or nuance that would benefit from internal/external research and analysis into possible design or workflow, and then execute on those projects, influencing other Associates to do the same
- Provide synthesized analysis of research that enables to move up a backlog item or identify a new Epic.
- Summarize and synthesize market/competitor research to more effectively prioritize backlogs and craft roadmap inputs, assisting other Associates in doing the same
- Drive research that helps define business requirements and user acceptance criteria, especially around new business cases where not much is yet known
- Execute and synthesize specific win/loss analyses, and analyze trends on "why we are winning or losing"; to enable Product Leaders to distill insight into where they need to reprioritize efforts
- Education, Experience & Skills required
- Bachelor’s Degree required; Master’s Degree preferred; In Computer Science, Business, or Product Design, or equivalent combination of education, training, and experience
- At least 2-5 years overall experience, inclusive of a minimum of 2-3 years of product management experience and with a focus on working with stakeholders across cross-functional groups
- Prior experience in healthcare and Revenue Cycle Management workflows is a plus
- Understanding of product management best practices, including Agile development environments required
- Technical understanding (mobile, SaaS, data), ability to gut check technical feasibility and timelines required
- Strong problem-solving skills, Experience with analytics and data-driven decision-making
- Strong verbal and written communication skills; ability to explain your positioning to key stakeholders around the company in an effective way
- Behaviours & Abilities required
- Motivated & invested in own, Team’s & Org’s success
- Passion for improving healthcare, with empathy for the user of our products and services
- Energy & enthusiasm for solving unknowns
- Deliverables & communication are proactive, clear & professional
- Appreciation for the software development process and the varying personalities in the cross-functional groups we work with
- Can anticipate potential impacts to proposed solutions or next steps
- Can leverage knowledge and perspective in a broad manner and is future oriented.
- Ability to be an effective team member and display initiative and flexibility in team goal orientation in a fast pace, ever changing environment
- Ability to be flexible and change with environment, industry, and business demands
About athenahealth
Here’s our vision: To create a thriving ecosystem that delivers accessible, high-quality, and sustainable healthcare for all.
What’s unique about our locations?
From an historic, 19th century arsenal to a converted, landmark power plant, all of athenahealth’s offices were carefully chosen to represent our innovative spirit and promote the most positive and productive work environment for our teams. Our 10 offices across the United States and India — plus numerous remote employees — all work to modernize the healthcare experience, together.
Our company culture might be our best feature.
We don't take ourselves too seriously. But our work? That’s another story. athenahealth develops and implements products and services that support US healthcare: It’s our chance to create healthier futures for ourselves, for our family and friends, for everyone.
Our vibrant and talented employees — or athenistas, as we call ourselves — spark the innovation and passion needed to accomplish our goal. We continue to expand our workforce with amazing people who bring diverse backgrounds, experiences, and perspectives at every level, and foster an environment where every athenista feels comfortable bringing their best selves to work.
Our size makes a difference, too: We are small enough that your individual contributions will stand out — but large enough to grow your career with our resources and established business stability.
Giving back is integral to our culture. Our athenaGives platform strives to support food security, expand access to high-quality healthcare for all, and support STEM education to develop providers and technologists who will provide access to high-quality healthcare for all in the future. As part of the evolution of athenahealth’s Corporate Social Responsibility (CSR) program, we’ve selected nonprofit partners that align with our purpose and let us foster long-term partnerships for charitable giving, employee volunteerism, insight sharing, collaboration, and cross-team engagement.
What can we do for you?
Along with health and financial benefits, athenistas enjoy perks specific to each location, including commuter support, employee assistance programs, tuition assistance, employee resource groups, and collaborative workspaces — some offices even welcome dogs.
In addition to our traditional benefits and perks, we sponsor events throughout the year, including book clubs, external speakers, and hackathons. And we provide athenistas with a company culture based on learning, the support of an engaged team, and an inclusive environment where all employees are valued.
We also encourage a better work-life balance for athenistas with our flexibility. While we know in-office collaboration is critical to our vision, we recognize that not all work needs to be done within an office environment, full-time. With consistent communication and digital collaboration tools, athenahealth enables employees to find a balance that feels fulfilling and productive for each individual situation.
Top Skills
athenahealth Chennai, Tamil Nadu, IND Office
MGR Main Road, Chennai, Tamil Nadu, India, 600113
