Senior Site Reliability Engineer

Cambridge Mobile Telematics (CMT) is the world’s largest telematics service provider. Its mission is to make the world’s roads and drivers safer. The company’s AI-driven platform, DriveWell®, gathers sensor data from millions of IoT devices — including smartphones, proprietary Tags, connected vehicles, dashcams, and third-party devices — and fuses them with contextual data to create a unified view of vehicle and driver behavior. Companies from personal and commercial auto insurance, automotive, rideshare, smart cities, wireless, financial services, and family safety industries use insights from CMT’s platform to power their risk assessment, safety, claims, and driver improvement programs. Headquartered in Cambridge, MA, with offices in Budapest, Chennai, Seattle, Tokyo, and Zagreb, CMT serves millions of people through over 95 programs in 25 countries, including 21 of the top 25 US auto insurers.

CMT is looking for a collaborative, customer-committed, and creative SRE team member who wants to join us in making roads safer by making drivers better!

Responsibilities:

• Help resolve requests from or issues raised where Site Reliability Engineering assistance is needed using or creating new runbooks
• Monitor the production infrastructure using tools such as Datadog, PagerDuty, and CloudWatch Logs and help identify opportunities to improve scalability and efficiency
• Help maintain the production infrastructure, performing tasks such as updating AMIs and installing the latest security patches on a regular basis
• Perform regularly scheduled production changes such as service updates
• Help the Security Operations team to ensure that we are meeting compliance requirements (i.e. ensuring that endpoint security is deployed, etc.)
• Assist other members of the SRE team on planned project work
• Following extensive onboarding, participate in the on-call rotation as a level 1 responder and participate in incident response
• Work closely with engineering teams, providing support to company initiatives

Qualifications:

• Bachelor’s degree or equivalent years of experience and/or certification
• 4+ years working in site reliability engineering or information technology
• Design and document systems, including writing and reviewing code, to automate away problems within your squad’s domain
• Intermediate to expert coding skills in at least one programming language, and a desire to pick up more. We work primarily in Python, with smatterings of shell script, and go.
• Intermediate to expert understanding of AWS services and experience using EC2, SQS, Lambda, Dynamo, RDS/Aurora), S3, Kinesis, ECS, and IAM
• In-depth knowledge & experience with Linux (We use a mix of Ubuntu and Amazon Linux), Docker, NGINX, Postgres
• Demonstrated experience supporting and maintaining large scale distributed Linux environments
• Familiarity of and experience with cloud-based production systems and technologies, for example load balancing, monitoring, distributed systems, or configuration management
• Experience with leading projects in system design, architecture changes, and technology selection
• Experience onboarding new team members and performing training for existing team members

Compensation and Benefits:

• Fair and competitive salary based on skills and experience
• Medical Benefits (Health insurance, Personal accident insurance, Group term life insurance), gratuity, parental leave, sick leave and public holidays
• Employees are eligible for flexible allowances which includes Leave Travel Assistance, Telephone/Mobile Expenses, Professional development expenses, Meals Coupon, Vehicle Reimbursement
• Flexible scheduling and work from home policy depending on role and responsibilities

Additional Perks:

• Feel great working to improve road safety around the world!
• Join one of our many employee resource groups including Black, AAPI, LGBTQIA+, Women, Book Club Health & Wellness
• Extensive wellness, education and employee assistance programs
• CMT will do all that is possible to support our employees and create a positive and inclusive work environment for all!

Commitment to Diversity and Inclusion:

At CMT, we are intensifying our commitment to provide opportunities and career growth to the underrepresented. We are focused on creating an inclusive work environment that encourages a diversity of background and thought to produce the best products and services within our industry.

CMT is an equal opportunity employer and strives to create an inclusive and diverse environment that enriches our employees’ lives in and outside of work. We do not discriminate on the basis of race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status or disability state. CMT is headquartered in Cambridge MA. To learn more, visit www.cmtelematics.com and follow us on Twitter @cmtelematics.