System Engineer

Management Level

G

Equiniti is a leading international provider of shareholder, pension, remediation, and credit technology. With over 6000 employees, it supports 37 million people in 120 countries.

EQ India began its operations in 2014 as a Global India Captive Centre for Equiniti, a leading fintech company specialising in shareholder management. Within a decade, EQ India strengthened its operations and transformed from being a capability centre to a Global Competency Centre, to support EQ's growth story worldwide.

Capitalising on India’s strong reputation as a global talent hub for IT / ITES, EQ India has structured the organisation to be a part of this growth story. Today, EQ India has evolved as an indispensable part of EQ Group providing critical fintech services to the US and UK.

EQ’s vision is to be the leading global share registrar, offering complementary services to its client base and our values set the core foundations to our success. We are TRUSTED to deliver on our commitments, COMMERCIAL in building long term value, COLLABORATIVE in our approach and we IMPROVE by continually enhancing our skills and services. There has never been a better time to join EQ.

Role Summary

The Engineer role is a key role within the team. With some domain knowledge, they are involved in the full lifecycle of features, often working with other engineers to deliver. They ensure continuous improvement, understand the department strategies and provide some input to some practices, toolkits and processes.

Core Duties/Responsibilities

• Involve yourself in the implementation of software development processes, standards, and best practices to ensure consistent delivery of high-quality software products while ensuring you adhere to the over-arching Software Development Lifecycle and Agile TOM aligned to your Home
• Show individual engineering excellence and quality through appropriate use of analysis tools, control gates and peer reviews by inculcating news ways of thinking to improve design, productivity, and quality and promote these qualities in more junior members of your Squad and Home
• Show interest in the evaluation of emerging technologies, models, methods etc. on an ongoing basis to enable competitive differentiation and strengthening of existing product technology; involve yourself in adoption of these within your squad as required
• Contribute towards optimization of the engineering lifecycle through a systematic knowledge management and continuous learning process to better enable the organization to meet market and client needs
• Participate in code reviews for inculcating new ways of thinking to improve design, quality, etc. to drive higher engineering productivity and quality
• Escalate, document, and manage issues related to product design, feature set, and functionality at appropriate levels to ensure delivery goals are met as per defined plans
• Follows agreed procedures to identify and resolve issues with applications.
• Uses application management software and tools to collect agreed performance statistics.
• Carries out agreed applications maintenance tasks

Skills, Capabilities and Attributes

Key Responsibilities:

• Investigating and resolving issues
• Implementing working practices to support iterative/agile Development and/or cloud-based applications
• Monitoring performance of applications
• Providing guidance or training to users — including Enhanced levels of support following new/updated software releases
• Devising permanent or temporary corrections and workarounds for faults
• Adhering to established safety, security and quality standards
• Capturing user feedback for subsequent analysis to inform Future application development Implementing general or site specific modifications
• Updating documentation
• Maintaining application data
• Defining enhancements.
• Understand Structured Query Language (T-SQL)
• Understand Relational Databases and concepts
• Microsoft SQL Server (Views Stored Procedures and User Defined Functions) - Mandatory Intermediate Level
• T-SQL - Mandatory Intermediate Level, Jira - Beneficial, ServiceNow – Beneficial, Azure DevOps – Beneficial & Microsoft.NET - Beneficial

Benefits:

Being a permanent member of the team at EQ you will be rewarded by our company benefits, these are just a few of what is on offer:

• 3 days of additional leaves on & above statutory requirement along with 2 days of voluntary leaves to pursue the CSR initiatives
• Business related certification expense reimbursement
• Comprehensive Medical Assurance coverage for dependents & Parents
• Cab transport for staff working in UK & US shift
• Accidental & Life cover 3 times of concerned CTC

We are committed to equality of opportunity for all staff and applications from individuals are encouraged regardless of age, disability, sex, gender reassignment, sexual orientation, pregnancy and maternity, race, religion or belief and marriage and civil partnerships. Please note any offer of employment is subject to satisfactory pre-employment screening checks.