At ZoomInfo, we encourage creativity, value innovation, demand teamwork, expect accountability and cherish results. We value your take charge, take initiative, get stuff done attitude and will help you unlock your growth potential. One great choice can change everything. Thrive with us at ZoomInfo.
What You'll Do:
- Provide hands-on guidance and support to clients during the integration of ZoomInfo products into their internal systems.
- Maintain a clear understanding of application integrations within CRM/MAT environments, particularly for Salesforce, Marketo, HubSpot, Eloqua, Microsoft Dynamics, and the ZoomInfo platform.
- Assist in troubleshooting and resolving integration issues.
- Collaborate with internal teams to ensure successful implementation and client satisfaction.
- Document integration processes and client requirements accurately.
What You Bring:
- 1-2 years of experience in Technical CRM, Marketing Automation implementation, or Sales Acceleration platform.
- Certification and/or familiarity with Salesforce, Marketo, HubSpot, Eloqua, and/or Microsoft Dynamics is a strong plus.
- Basic understanding of ZoomInfo RevOS Platforms.
- Working knowledge of at least 1-3 platforms/products that integrate with ZoomInfo (e.g., Salesforce, HubSpot, HTML, Javascript).
- Normally receives detailed instructions on all work.
- Requires regular coaching and begins leveraging internal networks to resolve most issues but may require assistance or not fully understand what issues require escalation.
- Works on problems of limited scope and follows standard practices and procedures in analyzing situations or data from which answers can be readily obtained.
- Builds stable working relationships internally and completes technical implementation of ZoomInfo products.
- Learns to use professional concepts and applies company policies and procedures to resolve routine issues.
- Open to giving/receiving feedback from peers.
- Offers assistance to coworkers and demonstrates active listening skills.
- Able to effectively cross-collaborate on escalations.
Shift timing: 5:00 PM-2:00 AM IST or 7:00 PM-4:00 AM IST
Work location: Chennai (Hybrid: 3 days work from office)
#LI-VG #LI-Hybrid
About us:
ZoomInfo (NASDAQ: ZI) is the trusted go-to-market platform for businesses to find, acquire, and grow their customers. It delivers accurate, real-time data, insights, and technology to more than 35,000 companies worldwide. Businesses use ZoomInfo to increase efficiency, consolidate technology stacks, and align their sales and marketing teams — all in one platform.
ZoomInfo may use a software-based assessment as part of the recruitment process. More information about this tool, including the results of the most recent bias audit, is available here.
ZoomInfo is proud to be an Equal Opportunity Employer. We are committed to equal employment opportunities for applicants and employees regardless of sex, race, age, color, national origin, sexual orientation, gender identity, marital status, disability status, religion, protected military or veteran status, medical condition, or any other characteristic or status protected by applicable law. At ZoomInfo, we also consider qualified candidates with criminal histories, consistent with legal requirements.
Top Skills
What We Do
Our platform empowers business-to-business sales, marketing, and recruiting professionals to hit their number by pairing best-in-class technology with unrivaled data coverage, accuracy, and depth of contacts. The company’s large and diversified customer base consists of over 20,000 customers from global enterprises, mid-market companies, and small businesses. On June 4, 2020, ZoomInfo became a publicly traded company, listing on Nasdaq as one of the largest technology initial public offerings of the past decade. Headquartered in Vancouver, Washington, ZoomInfo employs over 1,300 employees and has offices across the U.S. and in Israel. The company has been named a top place to work by Fortune, The Boston Globe, Inc., and numerous regional publications, and it has been recognized as one of the best software products by G2, a leading reviews publication for B2B solutions.
