Designs, develops, and executes automated testing frameworks for AI agents and LLM applications. Evaluates accuracy, relevance, hallucinations, bias, regressions, and task success through test cases, datasets, benchmarks, and quality metrics. Performs API testing, automated validation, reporting, and troubleshooting while collaborating with AI engineers, data scientists, and product teams to improve model reliability and performance.
Test Automation + Agent/LLM Evaluation (Accuracy, Hallucination, Regression) Role Summary: Responsible for designing, developing, and executing automated testing frameworks for AI/LLM-based applications and intelligent agents. The role focuses on validating model performance, response accuracy, hallucination detection, regression testing, and overall reliability of AI solutions. Key Responsibilities: • Develop and maintain automated test frameworks for AI agents and LLM-powered applications. • Evaluate LLM responses for accuracy, relevance, completeness, and consistency. • Design test cases to identify and measure hallucinations, incorrect outputs, and bias. • Perform regression testing to ensure model updates do not impact existing functionality. • Create evaluation datasets, benchmarks, and test scenarios for agent workflows. • Monitor key AI quality metrics such as precision, recall, response quality, and task success rate. • Collaborate with AI engineers, data scientists, and product teams to improve model performance. • Generate testing reports, insights, and recommendations for continuous improvement. Required Skills: • Experience in test automation using Python, Selenium, Playwright, PyTest, or similar tools. • Understanding of Generative AI, LLMs, AI agents, and prompt engineering. • Knowledge of LLM evaluation frameworks such as LangSmith, DeepEval, Ragas, Promptfoo, or similar. • Experience with API testing and automated validation pipelines. • Strong analytical and troubleshooting skills. Preferred Qualifications: • Experience with OpenAI, Azure OpenAI, Anthropic, Gemini, or other LLM platforms. • Knowledge of MLOps, AI model monitoring, and CI/CD integration. • Familiarity with AI governance, responsible AI, and model quality assessment.
Hexaware Technologies Chennai, Tamil Nadu, IND Office
MCN Nagar Ext, MCN Nagar Extension, Thoraipakkam, Chennai, Tamil Nadu, India, 600097
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