US Payroll Expert

Management Level

H

Business Division: Finance Shared Services

Business Function / Department: Payroll

Job Title: Payroll Expert US

Reporting to (Job Title): Assistant Manager Payroll FSS

Role Summary

The Payroll Services Generalist will form part of the Payroll team in the Finance Shared Service Centre in Chennai. Reporting to the Payroll Lead, you will work as part of the Finance Shared Service team to provide a customer focused, accurate and efficient US Payroll service, dealing HR transactions, payroll transactions and 2nd line complex queries and escalation. You will perform reconciliation and pre-payroll checks, manage and act as subject matter experts for all payroll related activities including year end reporting ,submission, comp and queries . 

Core Duties and Responsibilities

Your core responsibilities will include:

• Provide a helpful, responsive and customer friendly HR and payroll administrative and query handling service to all Payroll Services customers, ensuring that all queries are resolved within agreed timeframes.
• Be the point of contact of US payroll process and give extensive support on the other payroll process such as UK, NL, BE, ZA, and KYC
• Ensure all payroll and compensation queries are recorded accurately on the system and closed when resolved. 
• Liaise with Pensions Team and Flex Team to answer any questions to ensure the smooth running of Payroll Services.
• During busy periods of high work volumes, support People Services Associates to accurately input starters, leavers and employee master data changes.
• During busy periods of high work volumes, support the Data & Reporting Specialist in HR and Payroll reporting
• Ensure all input is thoroughly checked in line using control measures and payrolls are calculated accurately.
• Produce Bank submission reports for customers and ensure that they are signed off by the appropriate and agreed person / people and within the agree timeframes.
• Ensure that all payments are processed correctly according to the agreed payroll schedule.
• Produce payroll reports and on-line pay slips for the Equiniti employees.

Skills, Knowledge and Experience

Essential

• Proven experience and ability of processing US payrolls accurately and on time (including ability to manually calculate net pay)
• Good understanding of US Payroll legislation
• Excellent written and spoken English language skills.
• Excellent numeracy skills, data input accuracy and attention to detail.
• A customer focussed pragmatic and practical approach to delivering HR services to meet customer requirements. Excellent relationship building, interpersonal and communication skills. 
• Strong judgement and decision-making skills
• Good working knowledge of current US employment legislation, US legislative changes and application in the workplace. 
• Strong awareness of regulatory bodies and their impact on Payroll, with the ability to train and coach the Payroll team on payroll application, new update from statutory and guide new hires of the team 
• Commercially aware with strong understanding of cost implications or payroll cases to the business
• Able to thrive in a highly pressurised environment, well organised with strong ability to multitask. 
• Well organised, hardworking and able to work under time pressure to meet deadlines.
• At least intermediate level in MS Office suite, and adept at learning new systems and processes driven by technology. Expert level MS Excel
• Strong integrity and an appreciation of the requirement for confidentiality and the protection of data
• Commitment and enthusiasm to continuous improvement, to transform how HR is delivered at Equiniti

We are committed to equality of opportunity for all staff and applications from individuals are encouraged regardless of age, disability, sex, gender reassignment, sexual orientation, pregnancy and maternity, race, religion or belief and marriage and civil partnerships. Please note any offer of employment is subject to satisfactory pre-employment screening checks.