Jobs at athenahealth

As a Lead UX Designer, you will tackle complex challenges in healthcare design, working with an agile team to enhance electronic health records and practice management through effective research and design solutions.

As a Senior Quality Analyst, you will resolve healthcare RCM claims, maintain documentation, and support quality improvement initiatives within the operations team.

The Operations Associate will resolve claims and tasks related to US healthcare RCM and partner with the quality team for training improvements.

Provide technical production support for athenahealth's interoperability network: troubleshoot interfaces and data flows, analyze production data with SQL, coordinate with vendors, document investigations and resolutions, monitor queues, and use AI-enabled support tools while ensuring human verification and escalation.

Lead data extraction and analysis to identify root causes and customer pain points. Build and maintain complex SQL queries, validate data, create reports and KPIs, and communicate actionable insights. Collaborate across Customer Success, Product, and Services to drive process improvements and contribute to program/project plans.

Resolve customer issues and ensure the efficiency of athenahealth's interoperability network by providing technical support, analyzing production data, and coordinating with vendors.

The Senior Operations Analyst will improve healthcare revenue cycle operations, manage AR calling and denial workflows, analyze performance data, and support continuous improvement initiatives.

Support customer care events and communications by coordinating feedback, tracking progress on initiatives, and analyzing data to enhance customer experience and brand reputation.

The Product Management Manager will oversee product area definition, backlog prioritization, metric tracking, and collaboration with stakeholders, while driving product strategy and continuous improvement.

Lead quality review and root-cause analysis of payment posting and revenue-cycle transactions in the US healthcare domain. Audit voice/nonvoice transactions, identify trends, propose process improvements, support remediation projects, maintain documentation, build training materials, and collaborate with cross-functional teams to improve payment posting accuracy and operational performance.

The Product Management Manager will lead product initiatives for payment processing and banking integrations, collaborating with cross-functional teams to define requirements and prioritize product roadmaps.

The Operations Analyst manages AR calling activities, supports denial management, ensures workflow compliance, and analyzes trends to improve operational outcomes.

The Operations Analyst will manage AR calling and denial workflows, analyze trends, ensure compliance, and support operational initiatives within healthcare RCM.

As a Billing Operations Associate, your role includes ensuring accurate invoicing, supporting revenue recognition, resolving discrepancies, maintaining billing records, and coordinating with cross-functional teams to enhance billing processes.

The Director of Product Management leads the product strategy, defining roadmaps and ensuring measurable outcomes for athenaOne Foundations, focusing on modernization and scalability within a multi-disciplinary team. This role encompasses managing internal user needs and capabilities, utilizing AI to enhance workflows, and guiding product teams.

The Analytics Senior Associate analyzes data, builds queries, develops workflows using Python, and creates visualizations to support business decisions.

Drive quality assurance and process improvement initiatives in revenue cycle management, focusing on audits, denial analysis, and corrective actions.

The Operations Analyst will manage AR calling and denial workflows, ensuring compliance and efficiency in RCM operations. Responsibilities include analyzing trends, coordinating with partners, updating documentation, and participating in workflow optimizations.

The Operations Analyst will manage AR calling and denial workflows, ensure compliance and quality, analyze trends, and support operational processes and projects within RCM operations.

As an Operations Analyst, you'll manage AR calling activities and denial workflows, ensuring timely resolution and adherence to operational standards, while collaborating with stakeholders.