Jobs at athenahealth

Leads revenue cycle quality assurance, denial analysis, audits, root-cause investigations, corrective actions, and process improvements. Establishes quality metrics, conducts workflow audits, supports SOP adherence, coaches teams, facilitates calibrations, and partners with Operations, BPO, Product, and Service teams to reduce defects, rework, and cycle time. Uses data and AI-enabled tools to improve audit efficiency and operational outcomes.

Provides technical and production support for healthcare interoperability interfaces and workflows. Investigates incidents using logs, diagnostic outputs, SQL, and production data; communicates findings; coordinates with vendors; documents resolutions; monitors queues; supports testing and readiness activities; and contributes to root-cause prevention. The role also uses AI-assisted tools for incident summarization and log analysis while verifying results against technical evidence and procedures.

Supports end-to-end migration of patient and clinical data from source EHR systems into athenaOne. Responsibilities include data extraction, mapping, transformation, validation, SQL-based reconciliation, quality issue remediation, project tracking, client communication, troubleshooting, reporting, and process improvement. The role manages multiple concurrent import projects, collaborates with Product, Engineering, and Client Services, and helps train new team members on data import processes and tools.

Leads procurement operations across U.S. and India, managing purchase order administration, supplier onboarding and offboarding, Oracle supplier profiles, P-Card controls, service levels, queue management, reporting, audit readiness, and continuous improvement. The role manages direct reports, ensures procurement and supplier data quality, resolves PO, invoice, and receipt exceptions, maintains operational documentation, and coordinates with Finance, Accounts Payable, Tax, Legal, IT, InfoSec, Sourcing, and business stakeholders.

Lead and grow an engineering team responsible for athenahealth’s integration platform and faxing solutions. Set technical direction, own delivery, guide architecture, and improve scalability, reliability, security, and maintainability. Drive automation, self-service capabilities, AI-assisted development, and engineering productivity improvements across healthcare data integrations. Manage planning, stakeholder alignment, recruiting, mentoring, production readiness, incident resolution, and continuous improvement for systems supporting HL7, EHR, payer, laboratory, imaging, and other healthcare connections.

Supports platform operations by troubleshooting customer and partner issues, managing cases in Salesforce, improving workflows, maintaining documentation, and coordinating project updates. The role collaborates with internal teams and external partners on HL7 integrations, APIs, Data View, and other platform services. It also identifies recurring issues, supports process improvement, and helps develop operational solutions using SQL, AI tools, and automation opportunities.

Leads complex customer-facing technical implementations from discovery through post-go-live support. Responsibilities include project scoping, planning, stakeholder communication, risk management, data validation, SQL analysis, Python scripting, troubleshooting, documentation, and cross-functional coordination. The role manages multiple concurrent initiatives, drives process improvements, advises customers, and supports team mentoring in healthcare IT and EHR-related environments.

Build, test, maintain, and support healthcare integrations and client interfaces. Manage high-volume technical implementation projects, coordinate requirements, resolve HL7 and connectivity issues, communicate risks and timelines, and collaborate with clients, vendors, and distributed internal teams. The role also supports process improvement, team performance monitoring, training, mentoring, and delegated people-management responsibilities.

Build, configure, test, implement, and support healthcare interfaces for ambulatory clients. Investigate HL7 and networking-related integration issues, manage implementation projects, coordinate requirements and testing, validate end-to-end functionality, document technical solutions, and collaborate with clients, vendors, and distributed teams to resolve risks and deliver stable integrations.

Leads and develops Project Managers overseeing healthcare data migration and import projects into athenaOne. Owns portfolio health, project risks, escalations, operational metrics, client relationships, data quality, and delivery outcomes. Partners with Product, Engineering, and Client Services across India and the US to resolve issues, improve processes, standardize operations, and scale automation. Uses Excel, SQL, Salesforce, and reporting data to drive performance decisions while serving as a subject matter expert in EHR workflows, data migration, and healthcare data standards.

Design, build, and support ETL workflows to migrate and transform legacy EHR data into athenahealth systems. Develop Python utilities, validate and reconcile data, support HL7/FHIR interoperability and EHI export tasks, troubleshoot issues, maintain documentation, and collaborate across product, sales, and operations to improve migration processes and automation.