Teams at Notion Press

Assist authors through email and phone support, answer platform questions, promote premium packages and publishing services, gather user feedback, and share insights with internal teams to improve the product and user experience.

Manages book-publishing projects for authors by creating project plans, tracking deliverables, resolving cross-functional issues, controlling scope, monitoring progress, and providing status reports. The role also involves daily customer service, author communication, coordination with internal teams, and ensuring projects meet industry standards.

Manage relationships with authors via phone and email, act as liaison between authors and company, negotiate, meet and exceed targets, identify problems and implement solutions, and drive customer-focused growth.