Qube Cinema
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Client Success Associate responsible for attending and resolving client issues through calls, tickets, and email. Must possess problem-solving skills, excellent communication, and be proactive in providing efficient customer support. Required to work in a 24*7 shift environment and collaborate with other teams to ensure a seamless customer experience. Bachelor's degree in computer science, engineering, or related field is required.
3-8 years of experience in SQL programming, Crystal Reports, Jasper Reports, and ERP development. Preferred experience in RAMCO ERP. Ability to work independently and lead a small team. Strong communication skills and proficiency in ASP.NET and Python.
Responsible for performance monitoring, capacity planning, incident detection and response, IT security analytics, change management, and continuous improvement in IT environments. Requires strong analytical skills, experience with monitoring tools, and knowledge of IT security principles.
Manage and monitor AWS resources, implement security best practices, optimize costs, troubleshoot technical issues, and provide support to users in AWS environments.
Develop MS-SQL queries and procedures, create custom reports using Jasper & Crystal Report, collaborate with teams, design custom screens in Ramco ERP, provide work reporting, and status updates.
Develop and modify Python scripts in AWS Lambda functions, analyze data using SQL Athena, monitor AWS CloudWatch events, and collaborate with teams to gather requirements. Customize and provide support for Ramco ERP Application and develop custom screens. Strong proficiency in Python, SQL, AWS, and MS-SQL required.
Responsible for efficient coordination with the Theatre Sales Team across India, generating approval and theatre agreement drafts, tracking payment receipts, and monitoring operations using ERP systems. Must communicate effectively with internal stakeholders and maintain accurate records.
The Engineer – Technical Support(QTS) is responsible for providing technical support for Qube Cinema Equipment in theatres, including content loading, troubleshooting, and maintenance. The role requires strong hardware and networking knowledge and the ability to maintain customer relationships and provide on-site technical support.
System Administrator at Qube Cinema responsible for user support, monitoring systems, basic troubleshooting, and incident management to ensure smooth IT operations.