Validate and reproduce customer-reported defects, perform functional, regression, smoke, integration and exploratory testing, conduct API and data validation, analyze logs to isolate root causes, validate fixes prior to release, and collaborate with Support, Product, and Engineering to ensure production issue resolution.
Job Description
Role Summary:
Primary responsibility is validating customer-reported defects, reproducing production issues, supporting root cause analysis, performing regression testing of fixes, and ensuring issue resolution quality. This role serves as a foundation for growth into an SDET career path.
Key Responsibilities:
• Reproduce and validate customer-reported issues.
• Own validation of high-priority customer escalations from issue reproduction through closure.
• Perform functional, regression, smoke, integration, and exploratory testing.
• Conduct API validation and data verification.
• Analyse logs, workflows, and system behaviour to isolate issues.
• Assist engineering teams in identifying root causes through systematic investigation and validation.
• Validate bug fixes before release.
• Work closely with Support, Customer Success, Product, and Engineering teams.
• Maintain detailed documentation of findings and test results.
• Participate in release verification and production validation activities.
Required Skills:
• 1–3 years of software testing experience.
• Strong debugging and troubleshooting mindset.
• Experience with API testing tools such as Postman.
• Ability to write and execute SQL queries for data validation and troubleshooting.
• Ability to analyse application logs and troubleshoot production issues.
• Strong understanding of defect lifecycle management.
• Familiarity with Jira/Azure DevOps or similar tools.
• Basic understanding of programming concepts.
• Excellent communication and documentation skills.
Good to Have:
• Automation exposure (Playwright, Selenium).
• Basic programming knowledge.
• Experience handling production/customer escalations.
• SaaS product testing experience.
• Understanding of CI/CD pipelines.
• Demonstrated interest in automation testing and quality engineering.
Disprz Chennai, Tamil Nadu, IND Office
S. No 67, Okkiam, 6th Floor, Smartworks Coworking Spaces Pvt. Ltd Olympia Pinnacle, S. No. 69/ 24I, 1-2A, OMR,, Chennai, Tamil Nadu, India, 600097
Similar Jobs
Edtech • Software
Validate and reproduce customer-reported defects, perform functional/regression/integration/smoke/exploratory testing, conduct API and data validation, analyze logs and system behavior, assist root-cause analysis, validate fixes, and collaborate with Support, Product, and Engineering teams to ensure release and production quality.
Top Skills:
Azure DevopsCi/CdJIRAPlaywrightPostmanSeleniumSQL
Fintech • Consulting
Responsible for testing Salesforce applications and ensuring quality and reliability through functional, regression, integration, and UAT testing while collaborating with development teams.
Top Skills:
JIRAProvarRestSalesforceSeleniumSoap
Artificial Intelligence • Big Data • Healthtech • Information Technology • Machine Learning • Software • Analytics
Lead and manage a medical coding team to ensure coding accuracy, productivity, quality, compliance, and timely turnaround. Oversee client relationships, audits, KPI reporting, process improvements, coaching, retention strategies, and budget planning.
Top Skills:
AapcAhimaCcsCcs-PCpcCpc-H
What you need to know about the Chennai Tech Scene
To locals, it's no secret that South India is leading the charge in big data infrastructure. While the environmental impact of data centers has long been a concern, emerging hubs like Chennai are favored by companies seeking ready access to renewable energy resources, which provide more sustainable and cost-effective solutions. As a result, Chennai, along with neighboring Bengaluru and Hyderabad, is poised for significant growth, with a projected 65 percent increase in data center capacity over the next decade.
