Lead end-to-end experience design for defined product scope: conduct user research, create personas and service blueprints, apply design systems, collaborate with product and engineering, facilitate human-centered design sessions, and measure outcomes to drive product roadmap and optimization.
At U.S. Bancorp India, we’re on a journey to do our best. We believe it takes all of us to bring our shared ambition to life, and each person is unique in their potential. A career with U.S. Bancorp India gives you a wide, ever-growing range of opportunities to discover what makes you thrive at every stage of your career. Try new things, learn new skills and discover what you excel at—all from Day One.
Job DescriptionBasic Qualifications-User experience design experiencePreferred Experience:10+ Years of Experience
-Expertise on the critical interdependencies among product model system elements that help and hinder performance; ability to plan and design solutions that synchronize resources to achieve business results using business metrics, key performance indicators design systems, service blueprints, and reusability
-Demonstrates deep understanding of target customer through internal/external research (e.g., creation of personas, story maps, product chartering/mapping experience)
-Strong collaboration with product managers, software engineers, and agilists to execute product vision and roadmap
- Facilitation of cross-functional human-centered design sessions to build empathy for users, create alignment on customer pain-points, and to identify continuous improvements for the product roadmap
Preferred skills:Design-thinking, user-centered design, product strategy, vision and planning, product development, channel alignment and management, customer experience research, insight and execution, performance measurement and optimization, marketing and analytics
- Owns and executes design work end‑to‑end for a defined scope with minimal guidance
- Strong collaboration across design, product, and engineering partners
- Solid business/domain understanding and ability to tie design decisions to outcomes
- Proven execution across the full design lifecycle (discovery → design → delivery)
- Comfortable working independently while actively engaging in feedback and iteration
- Strong systems thinking and ability to work within and apply design systems
- Explores multiple solutions and clearly communicates design rationale
- Working knowledge of accessibility and inclusive design practices
- Depth across multiple craft areas (e.g., interaction design, systems, research-informed design)
- Experience contributing back to design systems or shared patterns
- Experience working in complex, multi-system or cross-channel experiences
- Ability to mentor or support more junior designers
- Strong data-informed design thinking
- Comfort influencing product decisions beyond assigned scope
If there’s anything we can do to accommodate a disability during any portion of the application or hiring process, please refer to our disability accommodations for applicants.
Posting may be closed earlier due to high volume of applicants.
This is an U.S. Bancorp India posting. U.S. Bancorp India is a part of the U.S. Bank family.
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