Quality & CIL Associate

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Job Description:

The opportunity:

Acting as Quality & CIL support specialist for the HUB EUC Quality and CIL Management. 

How you'll make an impact:

• Reporting and following KPI with LSUs in HUB EUC.

• Creation and maintenance of processes in Adonis, creation and maintenance of documents in OneView / xECM.

• Support to Global Team as well as LSUs on use of the global tools (Adonis, OneView, xECM, Relex, CCRP & SAP Q-Notifications, TNPS).

• Support Governance process related to Quality and CIL related to HUB EUC.

• Consolidate monthly reports for Quality and CIL for HUB EUC.

• Support HUB EUC team with Quality and CIL Projects and IT tools.

• QMS Audit support (Intelex).

• Support in Relex improvement projects. (Follow up with Quality managers on multiple Quality improvement projects).

• You will be responsible to ensure compliance with applicable external and internal regulations, procedures, and guidelines.

• Living Hitachi Energy's core values of safety and integrity, which means taking responsibility for your own actions while caring for your colleagues and the business.

Your background:

• You hold a bachelor’s degree in Engineering (Electrical /Mechanical).

• Experience in Quality roles and exposure to Customer complaints handling and Service handling process.

• Proficient in understanding Quality processes and concepts. 

• Prior relevant Industry experience, knowledge of Quality Management and concepts. Proficient in MS-Office, Power BI or any other Business Intelligence tool. 

• SAP Quality Module.

• Strong problem-solving techniques and tools using L6S approach. 

• Stakeholder Management through continuous interaction with Business Leaders and Partners across the globe.

• Excellent English verbal and written communication skills.