Airwallex Inclusion & Diversity

As an organization, Airwallex is proud to have a diverse employee base representing more than 38 nationalities located across over 26 offices worldwide. We recognize that each market has different needs and nuances and empower our regional teams to test and experiment with approaches that are tailored to the needs of their employee base.

We recognize that people only innovate if they feel safe, supported, and connected. 

In EMEA specifically, we developed a clear framework for DEI and wellbeing strategies. We established targeted workstreams to address DEI, split into three pillars - Inclusive Talent Management; Inclusive Culture and Inclusive Leadership. Our DEI framework is woven into Airwallex, rather than being a standalone program.  

Across the organization, we have developed the following initiatives: 

• Leadership communication and operating principles. Global All Hands, leadership Q&As, and manager cascades continually link strategy, operating principles, and AI initiatives so employees see how their experiments connect to company goals.
• Professional development and manager capability. We run structured leadership programs for people managers and role‑specific learning through our internal platform, including new content on AI skills, feedback, and coaching. This is designed to create psychologically safe teams where ideas and informed risk‑taking are encouraged.
• Engagement and listening. We run regular global engagement and pulse surveys, with divisional OKRs tied to measures such as communication, sense of purpose, and operating‑principles alignment.
• Hybrid, flexible work practices. Airwallex operates a hybrid, hub‑based model that combines in‑office collaboration with flexibility by role and region. This is supported by local wellness initiatives, learning days, and regional events so that sustained innovation does not come at the expense of burnout.

Together, these mechanisms—in bottom‑up idea pipelines, shared AI tools, leadership and manager development, engagement listening, and flexible work—create a workplace where employees at every level feel empowered and equipped to innovate, and where their ideas have a clear path to impact.