The IT Support Specialist will assist team members with IT-related tasks, manage onboarding and offboarding, deploy and maintain hardware and software, handle IT inventory, manage endpoint security, and provide training on IT topics. They will also be part of on-call rotations and after-hours support as needed.

As a Jr. Technical Support Engineer, you will provide engineering support for ResMed products, managing customer queries and troubleshooting device failures. Key responsibilities include ensuring quality responses, conducting product maintenance, and testing, along with collaborating with internal teams to improve customer service outcomes.

As an Application Support Engineer, you will provide technical support for the Riversand SaaS product, manage incidents with root cause analysis, debug application issues, and collaborate with global customers for effective solutions. You will also contribute to improvements in the knowledge base and documentation.