Top IT Support Jobs in Chennai, TN
Responsible for resolving IT issues related to printing, desktop hardware, and connectivity. Provide support remotely and onsite, manage technologies, and work with ticketing systems. Install and repair hardware/software, troubleshoot problems, and ensure timely resolution. Collaborate with teams, escalate urgent issues, and improve helpdesk procedures.
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Provide technical support on application and configuration for Riversand SaaS product with global customer footprint. Debug, troubleshoot, and test software and application issues. Contribute to knowledge base and documentation for support improvements. Collaborate with customers and provide timely resolution for incidents.
International Technical Support Specialist responsible for providing effective technical support on Sartorius BPS products, ensuring knowledge transfer, managing escalations, participating in customer meetings, and maintaining documentation. Requires a degree in Electrical/Instrumentation/Automation, 5-9 years of automation engineer experience, and proficiency in various automation systems and technologies.
Provide technical support for Red Hat enterprise subscription customers, troubleshoot and resolve technical issues, build and maintain customer relationships, collaborate with engineers, and share knowledge within the team.
Seeking an experienced IT Technical Support Engineer to enhance global IT support for offices and remote employees. Responsibilities include managing IT services, equipment, licenses, setup and breakdown of computer accounts, and responding to IT questions and issues. Requires 1-2 years' experience in IT helpdesk or tech support for a global organization.
Provide technical support to users efficiently and accurately. Solve fundamental technical problems and support all assigned areas.
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Join Twilio as a Technical Support Engineer 2 in the APAC/EMEA region. Empower customers to use Twilio's platform, troubleshoot and resolve issues, collaborate with teams, and assist in process improvements. Must have experience in Full-Stack Javascript development, OOP, and RESTful technology.
Support Engineer role at WPP focusing on providing business application support and assisting with IT needs in local markets. Responsible for root cause analysis, user acceptance testing, and end user training. Collaborates with project teams for implementation of new sites, applications, and dashboards. Ensures high standards for product configuration and support guide creation.
Join Lightcast as a Technical Support Engineer, providing frontline technical support to customers. Resolve issues, assist with installations, and collaborate with engineering teams. Monitor alerts, manage tickets, and escalate issues as needed. Communicate with clients via email and chat.
Digital Support Engineer role at WPP involves providing technical support for web and app services, troubleshooting applications, and CMS tools utilization. Responsibilities include monitoring SLAs, resolving technical issues, and maintaining client websites.
Provide technical support to customers and internal teams, diagnose and resolve technical issues, collaborate with engineering and cross-functional teams, document interactions, and contribute to support process improvement.
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The Technical Support Engineer I at Pax8 provides technical support to partners in various communication channels, focusing on products related to Productivity, Infrastructure, Continuity, and Security. Responsibilities include resolving technical cases, developing product knowledge documentation, and collaborating with vendors for issue resolution. Ideal candidates have 2 years of technical support experience, strong communication skills, and proficiency in MS Outlook and MS Teams.
Provide enterprise-level assistance to customers, diagnose and troubleshoot software and hardware problems, install applications and programs, resolve network issues, configure operating systems, and provide immediate support through remote desktop connections.
Senior Technical Support Engineer role at Lightcast, providing frontline technical support for customers, troubleshooting issues, collaborating with engineering teams, and ensuring customer satisfaction through emails and chats.
Senior Technical Support Engineer role at Mojio, a global leader in connected mobility space. Responsibilities include providing technical support to mobile carriers and partners, collaborating with cross-functional teams, and resolving technical issues.
At Nium, the Tech Support Engineer II role involves offering better customer service, managing live/production environments, using the latest tools for support functions, ensuring high uptime, automating manual efforts, resolving incidents, managing vendors, and deriving deep user insights.
Technical Support Engineer role at Lightcast, serving as a frontline technical resource for customers, resolving issues collaboratively with engineering teams, and managing customer experience through email and chat.
Nium is looking for a Senior Tech Support Engineer to offer better customer service and manage live/production environments. The role involves using tools like Kibana, Nagios, and Clever tap to ensure system availability and automate manual efforts. The position is based in Chennai, India.
Part of the global 24/7 IT System Operations support group responsible for L2/L3 support, administration of server and network devices, maintenance of security systems, and providing support for various services. Requires basic knowledge of routing and firewalling, experience with specific technologies, excellent communication skills, and the ability to work in a multicultural environment. Minimum 4 years of experience.
Frontline and backline support role for enterprise products, resolving complex issues, ensuring SLAs are met, optimizing system performance, maintaining detailed documentation, improving customer experience, and promoting self-service offerings.
As a Technical Support Specialist, you will be responsible for providing excellent customer support and solving technical issues for our users. You will work closely with internal teams to identify root causes of problems and prevent future occurrences. Additionally, you will collaborate with the CS and Engineering team to improve the quality of our products and enhance user experience. This is an entry-level position with a focus on building strong customer relationships and ensuring customer satisfaction.
Senior Technical Support Engineer at Lightcast responsible for troubleshooting and resolving customer-reported issues, engaging with customers via emails, chats, and screen-sharing sessions, escalating unresolved issues, and collaborating with product teams.
SUSE ECM Support Engineer role focused on providing support for customers using Kubernetes and various open-source technologies. Responsibilities include solving customer cases, collaborating with development teams, writing technical content, and providing operational support for SUSE Rancher Hosted SaaS offering.
The Technical Support Engineer I at Pax8 provides technical support and escalation assistance to partners on various products and technologies. Responsibilities include managing cases, resolving technical issues, collaborating with vendors, and maintaining product knowledge. Ideal candidates have strong communication skills, analytical abilities, and experience in the technical support field.
The Engineer – Technical Support(QTS) is responsible for providing technical support for Qube Cinema Equipment in theatres, including content loading, troubleshooting, and maintenance. The role requires strong hardware and networking knowledge and the ability to maintain customer relationships and provide on-site technical support.
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