Top Quality Analyst Jobs in Chennai

Manage inbound security and quality questionnaires, operate day-to-day QMS/GRC tooling, maintain training and records, keep Jira and Confluence current, support audits (SOC 2/ISO/CMMC), draft and edit SOPs and control evidence, and accelerate questionnaire turnaround using answer libraries and agentic AI tooling.

Evaluate customer interactions through manual and AI-assisted QA workflows, validate AI-generated scores, identify quality risks, analyze datasets, and monitor contact center performance dashboards. The role escalates critical concerns, supports calibration and coaching recommendations, improves scorecards and evaluation frameworks, and collaborates with QA, Operations, Product, and Engineering teams to advance AI-first quality assurance.

Conduct data quality checks across multiple endpoints, identify and resolve inconsistencies, manage new-client onboarding data integration, respond to client data inquiries, track quality metrics, and collaborate with internal teams to maintain data integrity.

Design, execute, and document functional, integration, regression, and load tests for software and data products. Identify automation opportunities, validate ETL/data pipelines and APIs, report defects, and collaborate with PMs and technical leads to improve testing practices and delivery quality.

Designs and maintains automated and manual tests for web and mobile applications using Playwright and JavaScript. Performs functional, regression, integration, API, sanity, and end-to-end testing; validates system integrations; reports defects in JIRA; and conducts root cause analysis. Maintains automation frameworks, supports CI/CD integration, UAT, and production releases, and collaborates with global cross-functional teams to improve QA processes.

Lead quality reviews and root-cause analysis of payment posting and revenue cycle processes. Audit voice and non-voice transactions, identify trends, propose corrective actions, and drive process improvements. Collaborate with operations, product, analytics, and client teams to resolve claim issues and support training, dashboards, and compliance requests.

Execute functional, regression, smoke, integration, and end-to-end tests (manual and automated); document and report defects; design and maintain test cases and automation suites; support CI and automation framework improvements; perform initial root cause analysis; maintain test environments; collaborate with developers; contribute to QA process improvements and mentor junior team members.

Execute QA testing for web and mobile digital products (functional, integration, regression, UAT, performance/stress). Analyze requirements, define and run test plans, document defects in tracking systems, report test coverage and results, provide usability and functionality feedback, prepare customer assets and campaign documentation, and support post-implementation validation.

Assess and document quality of AR Analysts' work and call interactions (conversational skills, claims resolution, voice). Develop process documentation, provide feedback, coordinate remedial training, ensure ethical behavior and HIPAA/PHI compliance, communicate clearly, manage time, attend team meetings, and adhere to company policies.

The IT Quality Intermediate Analyst supports QA initiatives, conducts process monitoring, verifies compliance, and documents findings while maintaining quality metrics and providing guidance to new team members.

Validate end-to-end product data migration into Akeneo PIM from ERP and Cloudinary, verify Akeneo configuration and data governance, inspect exported XML for SFCC schema compliance, monitor SFCC import jobs, and triage defects between source data and transformation bugs.

The Quality Analyst will identify quality gaps, drive Lean Six Sigma initiatives, conduct audits, and prepare action plans. The role requires communication with stakeholders and data interpretation, and the candidate must be Lean Six Sigma Green Belt certified.

Perform routine microbiological testing (micro limit, growth promotion, environmental monitoring), investigate OOS/OOT, manage lab supplies and equipment calibration, maintain GMP/SHE compliance, document control, and support QC investigations and corrective actions.

The Quality Assurance Analyst will validate software functionality, performance, and usability, conducting various tests and collaborating with cross-functional teams to ensure high-quality healthcare applications.

Resolve claims and tasks within US healthcare revenue cycle management (RCM), ensure service quality per SOPs, maintain logs and documentation, support continuous process improvements, and collaborate with customers and internal stakeholders using the athenaNet platform.

Lead QA analyst responsible for end-to-end test strategy, automation framework creation and maintenance (Python), test design/execution, defect management, CI/CD integration, mentoring teammates, stakeholder collaboration, and ensuring quality of functional, regression, performance, integration and acceptance testing across banking/capital markets products.

Serve as the L3 Veeva Quality subject-matter expert: own L3 escalations, triage and resolve issues, review Veeva release notes, lead integration troubleshooting across Veeva QMS/Quality Docs and connected systems (SAP, labeling), participate in technical review calls, and support post-go-live stabilization and hypercare.

Lead and execute functional, regression, unit, web, database, and web service testing; maintain QA/UAT/training/demo environments; manage release process; analyze requirements; create and review test plans/cases and automation scripts; identify dynamic elements with complex XPath/CSS; own defects to resolution; participate in design and Agile ceremonies; train teammates and communicate with clients.

Lead test activities for insurance-domain applications, performing manual and automated testing, designing comprehensive test scenarios and cases, preparing SOT/SOC, managing test data, tracking execution and defects in JIRA/ADO, mentoring the team, supporting go-live, and maintaining testing evidence and reporting.

Perform end-to-end QA of AML investigations across retail banking and crypto, conduct deep-dive audits, evaluate tools and analyst decisions, provide coaching/training, maintain dashboards and RCA reports, partner with stakeholders to close quality gaps and support audit readiness while meeting SLAs.

Design, develop, and execute manual and automated test plans and cases. Identify, document, and track defects; build and maintain automated test suites; collaborate with developers and cross-functional teams; participate in code reviews and process improvements to increase testing efficiency.

Perform end-to-end QA of AML investigations across retail banking and crypto, audit analyst decisions, run deep-dive QC, use blockchain analytics and OSINT, provide structured feedback and training, maintain quality dashboards, partner with stakeholders to close gaps, and support SOP updates and audit readiness while meeting SLAs.

Perform end-to-end QA of AML investigations across Retail Banking and Crypto, auditing analyst decisions, blockchain analytics and OSINT use, coaching analysts, maintaining quality dashboards, driving calibration, and partnering with stakeholders to close quality gaps and support audit readiness.

Perform end-to-end QA of AML investigations across retail banking and crypto, audit analyst decisions, conduct deep-dive QC, produce dashboards and RCA reports, coach analysts, deliver training and calibration, and partner with stakeholders to close quality gaps while meeting SLAs.

Plan, design, and execute test plans and scripts for ServiceNow (ITOM/CSM) implementations. Identify and triage defects, run functional and non-functional tests, use automation (ATF), analyze test data, draft QA policies, ensure compliance, and provide actionable feedback to improve product quality and user experience.