The Junior Quality Analyst will manage client portfolios, ensure data accuracy, generate reports, and handle client inquiries, maintaining high quality and productivity.

As a Quality Analyst, you will assess the quality of cases handled by analysts, ensuring compliance with guidelines and procedures. Key responsibilities include performing quality checks, providing feedback, training analysts, maintaining logs, preparing quality reports, and supporting the business in identifying risk areas from transaction monitoring.

The Data Quality Analyst will perform data quality validations, build metrics for data pipelines, and work on automating data quality validation rules. They will present visual insights and ensure data governance alongside global teams.