Top Quality Analyst Jobs in Chennai

Leads coding quality operations, personnel performance, client relationships, audits, compliance, reporting, process improvement, budgeting, and retention initiatives. Reviews coding and billing requirements, monitors KPIs, coaches team members, identifies training needs, resolves operational issues, and supports management planning. Requires extensive medical coding experience, coding certification, healthcare reimbursement knowledge, and leadership experience.

Perform end-to-end QA of AML investigations across Retail Banking and Crypto, auditing analyst decisions, blockchain analytics and OSINT use, coaching analysts, maintaining quality dashboards, driving calibration, and partnering with stakeholders to close quality gaps and support audit readiness.

Perform end-to-end quality assurance and QC audits of AML investigations across retail banking and crypto domains. Evaluate customer risk profiling, transaction monitoring, sanctions screening, suspicious activity identification, regulatory alignment, and case narratives. Provide analyst coaching, training, calibration, and SME support; maintain quality dashboards, scorecards, trend analysis, and root-cause reports. Partner with stakeholders on process improvements, SOP updates, audit readiness, and adherence to productivity, turnaround-time, and quality SLAs.

Own authorization-management quality operations, including complex audits, issue tracking, documentation review, trend analysis, root-cause investigation, and process improvement. Coordinate with stakeholders to resolve workflow issues, improve accuracy and cycle time, maintain audit readiness, and report operational metrics. Support training, calibration, process documentation, investigations, testing, and cross-functional initiatives while mentoring peers and applying AI-enabled tools with appropriate quality controls.

Audit AI agent call and chat transcripts against quality and compliance standards, identify regressions and edge cases, document actionable engineering issues, and participate in client QA and audit calls. Reconcile internal findings with client audits, explain performance data, and provide recurring quality insights to the Technical Program or Product Manager for release communications and client reviews.

Manage inbound security and quality questionnaires, operate day-to-day QMS/GRC tooling, maintain training and records, keep Jira and Confluence current, support audits (SOC 2/ISO/CMMC), draft and edit SOPs and control evidence, and accelerate questionnaire turnaround using answer libraries and agentic AI tooling.

Design, develop, and maintain automated validation suites across web, mainframe, API, desktop, file, and email workflows. Build and enhance automation frameworks using Java/Python/JavaScript and modern test frameworks. Integrate LLM-based capabilities for test generation, failure analysis, and data creation. Validate core banking and payments flows in NA Retail Banking. Collaborate in Agile/Scrum teams and ensure robust test architecture and framework development.

The Documentation Specialist will review, create, and manage documentation related to business processes, ensuring accessibility and adherence to industry standards.

Leads regional supply chain finance and MSME sales by onboarding dealers and vendors, managing relationship managers, driving transaction closures, growing revenue and AUM, and developing cross-sell opportunities. Builds relationships with anchors and lenders, oversees the transaction lifecycle through disbursal, creates sales and business plans, analyzes financial statements, and partners with Product, Legal, Risk, and Technology teams on solutions and roadmap strategy.

Evaluate customer interactions through manual and AI-assisted QA workflows, validate AI-generated scores, identify quality risks, analyze datasets, and monitor contact center performance dashboards. The role escalates critical concerns, supports calibration and coaching recommendations, improves scorecards and evaluation frameworks, and collaborates with QA, Operations, Product, and Engineering teams to advance AI-first quality assurance.

Assess and document quality of AR Analysts' work and call interactions (conversational skills, claims resolution, voice). Develop process documentation, provide feedback, coordinate remedial training, ensure ethical behavior and HIPAA/PHI compliance, communicate clearly, manage time, attend team meetings, and adhere to company policies.

The IT Quality Intermediate Analyst supports QA initiatives, conducts process monitoring, verifies compliance, and documents findings while maintaining quality metrics and providing guidance to new team members.

The QA Analyst will perform testing on mobile and web applications, focusing on functionality, UI/UX, content quality, and accessibility across digital products, while collaborating with various teams in an Agile environment.

The Senior Quality Analyst supports Quality Management by analyzing data, improving processes, and reporting on quality metrics. Responsibilities include conducting audits, presenting findings, and ensuring compliance with industry standards.

Lead test automation strategy and framework design for supply-chain finance modules. Build and maintain Selenium/Cypress E2E suites and RestAssured/Karate API tests. Write BDD scenarios with POs, integrate suites into CI/CD pipelines, publish dashboards, validate Spark/Talend financial outputs, and run performance/load tests to identify bottlenecks.

Lead QA analyst responsible for end-to-end test strategy, automation framework creation and maintenance (Python), test design/execution, defect management, CI/CD integration, mentoring teammates, stakeholder collaboration, and ensuring quality of functional, regression, performance, integration and acceptance testing across banking/capital markets products.

Serve as the L3 Veeva Quality subject-matter expert: own L3 escalations, triage and resolve issues, review Veeva release notes, lead integration troubleshooting across Veeva QMS/Quality Docs and connected systems (SAP, labeling), participate in technical review calls, and support post-go-live stabilization and hypercare.

Perform end-to-end QA of AML investigations across retail banking and crypto, conduct deep-dive audits, evaluate tools and analyst decisions, provide coaching/training, maintain dashboards and RCA reports, partner with stakeholders to close quality gaps and support audit readiness while meeting SLAs.

Perform end-to-end QA of AML investigations across retail banking and crypto, audit analyst decisions, run deep-dive QC, use blockchain analytics and OSINT, provide structured feedback and training, maintain quality dashboards, partner with stakeholders to close gaps, and support SOP updates and audit readiness while meeting SLAs.

Perform end-to-end QA of AML investigations across retail banking and crypto, audit analyst decisions, conduct deep-dive QC, produce dashboards and RCA reports, coach analysts, deliver training and calibration, and partner with stakeholders to close quality gaps while meeting SLAs.

Ensure accuracy, completeness, and integrity of Salesforce customer and account data. Build automated validation and enrichment pipelines (SQL/Python), perform large-scale cleansing and deduplication (DemandTools, Data Loader), create monitoring dashboards (Power BI), enforce governance, and apply AI/LLMs to improve matching, classification, and anomaly detection so data never blocks Quote-to-Cash processes.

Perform linguistic quality checks and edits for subtitles, closed captions, and audio descriptions. Correct grammar, timing, formatting, and consistency per style guides. Create/edit deliverables, give constructive feedback, support team training, and meet project deadlines for movies and OTT content.

The Quality Analyst reviews production for errors, documents quality scores, mentors team members, and reports common trends. They ensure compliance with production and quality standards in US healthcare.

Execute manual functional, regression, integration, and usability tests; create test cases; track defects; perform backend/database validation with SQL; collaborate with developers in Agile; support automation initiatives.

Perform QA for Business Systems (Salesforce, NetSuite, etc.) by designing and executing test plans, documenting results, triaging issues, producing reports, monitoring quality metrics, and recommending improvements. Support automation testing and basic Conversational AI prompt testing while collaborating with admins, developers, analysts, and stakeholders.