Top Customer Support Jobs in Chennai

As an Associate Onboarding Consultant, you will support internal productivity goals, manage tasks, and improve customer onboarding processes while collaborating with global teams.

As an Associate Customer Support Engineer, you'll assist customers by diagnosing inquiries, documenting resolutions, and ensuring satisfaction with products. You'll respond to support requests and escalate issues when necessary.

The Associate Customer Support Engineer serves as the initial customer contact, diagnosing inquiries and escalating issues while maintaining documentation and meeting performance targets.

Provide support to clients via live chat, phone, and email, resolving technical issues and maintaining a positive company image while achieving KPI targets.

In this role, you'll provide client support via various communication channels, troubleshoot issues, and maintain client satisfaction, while meeting KPIs.

Provide technical support and issue resolution to clients via live chat, phone, and email, while maintaining service quality and accuracy.

Manage a remote customer support team, drive metrics like CSAT and SLA, implement automation, and ensure 24/7 support readiness while collaborating across departments.

This role involves driving customer success, providing technical support, and managing renewals in a SaaS environment. Strong communication and technical skills are essential.

Manage a team of agents in handling documentation issues, oversee onboarding quality, and ensure compliance standards are met.

Support clients by resolving issues via live chat, phone, and email. Escalate inquiries, verify documentation, and maintain service standards.

Provide support and issue resolution through live chat, phone, and email. Verify documents, escalate issues, and achieve KPIs.

Provide client support and issue resolution through various communication channels, ensuring excellent customer service and maintaining company image.

Customer Support Associate will respond to customer queries, analyze product issues, update databases, and gather customer feedback to enhance service.

Lead and develop a global customer support team while optimizing strategies, processes, workflows, and KPIs to enhance customer satisfaction.