Top Customer Support Jobs in Chennai, TN
As a Chat Consultant at Toast, you will handle customer queries on web chat and emails, provide prompt and helpful responses, achieve high customer satisfaction, and work in night shifts with rotational weekly offs. Strong analytical and problem-solving skills are required for this role.
As a Customer Support Specialist at Bottomline, you will be responsible for delivering comprehensive support to customers with complex issues, questions, and projects. You'll need outstanding customer delight skills, a passion for problem-solving, technology, and helping others, and the ability to promote high customer satisfaction.
As a Customer Support Representative, you will deliver exceptional customer service by addressing user inquiries, troubleshooting technical issues, and providing guidance on the company's software platform via phone, email, and chat. You will ensure seamless customer experiences, drive product adoption, and contribute to customer satisfaction and retention.
As the xtraCHEF Customer Care Manager at Toast, you will lead a team in enhancing customer relationships and resolving issues effectively. This role requires extensive product knowledge, coaching experience, and a commitment to customer satisfaction. You will also manage the use of Salesforce.com, Zendesk, and related applications to support the team.
The Technical Customer Support role involves diagnosing, troubleshooting, repairing, and debugging complex sophisticated software and networked/wireless systems. The position requires providing high-level technical assistance to end-users and contributing to product improvement by reporting design, reliability, and maintenance issues. The role also includes addressing customer inquiries, resolving issues, coordinating escalation procedures, and delivering support and training processes to maintain high customer satisfaction.
Specialist, Customer Service role at FourKites focusing on becoming a product expert, providing high-quality support, recommending process improvements, and collaborating with internal teams to enhance the platform experience for customers.
Professionally manage customer relationships, exceed retention goals, build executive relationships, ensure customer success, and drive upsells. Identify and address risks to client success, develop retention plans, and resolve account issues. Gain expert knowledge of products and services to provide exceptional customer support.
The Support Representative at Pluralsight is responsible for providing outstanding customer support with a focus on interpersonal skills and organization. Daily activities include responding to customer inquiries, personal development, and collaboration with the team. Required qualifications include a Bachelor's degree, experience with MS Office, and excellent communication skills.
The Customer Support Specialist (CSS) is responsible for promptly handling customer support requests through various channels, resolving issues, providing product information, and ensuring customer satisfaction. The role involves collaborating with internal teams, maintaining best practices, and contributing to sales growth by enhancing customer experience. Key qualifications include strong customer focus, adaptability, communication skills, and experience in customer-interacting roles.
India-based Customer Support Specialist role at Integrate to own the support queue, engage with customers, drive revenue, improve customer satisfaction, and inform product decisions. Join a global team with a focus on providing excellent customer support.
Seeking a Customer Support Representative with 1-2 years of experience in customer support within the enterprise SaaS space. Responsible for assisting customers with product inquiries, troubleshooting technical issues, and providing timely solutions to ensure customer satisfaction.
Senior Customer Support Specialist at Benivo, responsible for providing advanced support to platform users, mentoring team members, driving performance improvements, and ensuring high customer satisfaction. Also involved in team development, quality audits, feedback, coaching, and operational efficiency. Requires at least 3 years of support experience in a B2B/SaaS industry, proficiency in Zoho Desk, Zendesk, and live chat systems, strong communication skills, data analysis abilities, time management skills, customer focus, and adaptability.
The Operations Specialist - Customer Support will assist customers with technical problems, provide support and troubleshooting for the support system, manage content for the knowledge base, and improve customer support flow and experience.
Interact with customers to provide information, handle inquiries, and ensure customer satisfaction through timely and accurate responses. Resolve product or service problems and maintain customer records. Forward potential leads to sales teams and assist with billing issues. Provide quality service and communication to both internal and external customers.
Customer Support Analyst role at Litmus providing 24/7 support to customers, managing incidents, and ensuring customer concerns are resolved in a timely manner. Requires strong troubleshooting and communication skills.
Install and maintain instruments and systems in a laboratory environment, provide effective product and customer support, maintain excellent customer relationships, and drive corrective actions for service improvement. Engineering degree required with 3-5 years of experience in customer services.
Provide customer support and issue resolution to existing clients via live chat, phone call, and email. Escalate issues when necessary and maintain a positive company image. Process client requests, verify documents, and achieve quarterly KPI targets. Bachelor's degree in business administration required.
Seeking a dynamic individual with a proven track record as a Support Engineer in the software industry to provide first and second level support to Kaleris TOS end users. Responsible for troubleshooting software defects, collaborating with technical resources, and engaging in account management activities for assigned accounts.
Taking high volume inbound customer calls, updating customer details accurately, resolving customer problems in a timely fashion, achieving and maintaining required metrics and goals
Provide support and issue resolution to clients via various communication channels. Escalate issues, verify documents, prepare reports, attend company seminars, and achieve KPI targets. Good communication skills in English, Sinhala, and Tamil required. Bachelor's degree in business administration or a related field. Competitive compensation, learning opportunities, health/life insurance, generous time off, team-building experiences.
Field Service Representative responsible for troubleshooting, repairing, and maintaining designated equipment within a service territory. Must escalate incidents when necessary, maintain strong customer relationships, and manage territory efficiently. Requires sound knowledge of electronic and electro-mechanical engineering, testing equipment, and technical expertise.
As an Alignerr Support Specialist, you will be responsible for providing front-line communication and support for Alignerrs, handling inquiries, escalating issues, assisting in onboarding, maintaining service standards, and collaborating with teams to enhance support workflow.
Provide support and issue resolution to clients in English and Mandarin through various communication channels. Assist with document verification, reporting, and meeting KPI targets. Attend company seminars and training sessions to understand business functions. Bachelor's degree in business administration or related field required.
Primary contact for customer order-related activities, providing excellent customer service, collaborating with various departments, managing order-to-cash process, and building sustainable customer relationships.
Client Success Associate responsible for attending and resolving client issues through calls, tickets, and email. Must possess problem-solving skills, excellent communication, and be proactive in providing efficient customer support. Required to work in a 24*7 shift environment and collaborate with other teams to ensure a seamless customer experience. Bachelor's degree in computer science, engineering, or related field is required.
Top Chennai, TN Companies Hiring Customer Support Roles
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