Top Customer Support Jobs in Chennai

Handle customer queries via calls, emails, or chat, troubleshoot issues, coordinate internally, and maintain customer records to ensure satisfaction.

Provide corporate travel management and premium member concierge support. Manage bookings, coordinate with corporate clients, resolve urgent travel disruptions, use booking systems and CRM, communicate with members, and deliver high-quality, solution-oriented service.

The Customer Support Associate serves as the first point of contact for B2B customers, providing professional support via email, chat, or voice while maintaining SLAs and resolving issues with empathy. The role includes managing documentation, meeting performance metrics, and suggesting improvements.

The International Customer Support Specialist will deliver omnichannel customer service, integrate AI tools for efficiency, advocate for customers, and track performance metrics.

Provide functional, technical, and application support for the Aria Subscription Billing platform, troubleshoot issues, and address customer inquiries to ensure satisfaction and renewals.

The Team Manager Customer Experience will oversee customer support operations, ensuring high customer satisfaction through effective communication and problem-solving in a 24/7 environment.

The Manager Customer Experience Operations role focuses on providing customer support, resolving inquiries, and ensuring high customer satisfaction scores through effective communication and problem-solving in a 24/7 environment.

The Team Manager Customer Experience is responsible for providing customer support, resolving queries via calls, and ensuring high CSAT scores by building trust and understanding customer needs.

Manage customer support by resolving queries, building trust, and maintaining high customer satisfaction scores. Flexibility for 24/7 shifts is required.

Provide customer support by resolving customer queries over calls, maintaining high customer satisfaction, and troubleshooting issues.

The role involves providing customer support through calls, resolving queries, building trust with customers, and achieving high CSAT scores. Flexibility for 24/7 shifts is required.

Manage a customer support team, resolving queries, building customer trust, and ensuring high Customer Satisfaction scores while working flexible hours.

The Team Manager for Customer Experience is responsible for providing support to customers, resolving queries, and ensuring high customer satisfaction levels while adapting to a 24/7 work schedule.

Provide technical support to customers on AI solutions, resolve complex issues, collaborate with teams, and improve product offerings.

Provide first and second level support for Kaleris TOS users, troubleshoot issues, collaborate with technical teams, and manage customer cases actively.

The Technical Customer Support Engineer will assist customers globally through communication channels, provide technical guidance, document solutions, and collaborate with internal teams to improve customer experience.

Serve as first point of contact for users via chat, email, and phone. Troubleshoot issues, document recurring problems, escalate complex cases to other teams, and maintain a customer-first approach. Training provided; no prior experience required.

The Senior Customer Support Engineer is responsible for supporting software applications, managing customer cases, troubleshooting issues, and ensuring customer satisfaction through effective communication and technical guidance.

The Customer Support Engineer will troubleshoot software applications, manage customer issues, and enhance the customer experience through effective communication and technical skills.

Provide high-quality inbound customer support for Bottomline's SaaS payments products (Paymode-X). Triage and resolve issues, document cases in CRM, escalate defects, manage timelines, train users, and maintain customer relationships while meeting call and email volume expectations.

Roles include Customer Success Specialist and Technical Support Engineer, focusing on retention, renewals, and technical issue resolution in SaaS.

Provide rapid incident resolution for retail and corporate clients via CRM, advise on bookings and products, communicate with suppliers/hotels/clients by email and phone, and use internal databases and systems to resolve issues efficiently.

The Customer Support Engineer will resolve technical challenges for customers involving AI solutions, collaborating with internal teams to improve offerings and ensure customer satisfaction.

Provide multi-channel client support (chat, phone, email), resolve technical issues, escalate via Salesforce or Jira, verify client documents, update clients, prepare reports, meet quarterly KPIs, attend trainings, and perform ad hoc tasks.

Provide multilingual (Chinese/English) customer support via chat, phone, and email; verify client documents; escalate issues using Salesforce or Jira; update clients and prepare reports; meet quarterly KPIs and attend required training.