Top Customer Support Jobs in Chennai

The Customer Support Specialist is responsible for addressing customer inquiries through various channels, identifying and documenting product issues, and collaborating with the R&D team to enhance customer experience. They take ownership of support tickets, maintain case logs, and contribute to knowledge sharing within the support team.

As a Customer Support Executive, you will provide exceptional service to clients, addressing technical support queries and managing client requests via multiple communication channels. You will use Salesforce and Jira for issue escalation, verify client documents, and achieve quarterly KPI targets while maintaining the company's positive image.

The Customer Support Analyst serves as the initial contact for customer inquiries and service requests, effectively triaging and escalating issues. Key responsibilities include troubleshooting throughout the service desk system, guiding customers through Litmus products, and ensuring adherence to service management standards. This position involves collaboration with internal engineering teams and a commitment to providing excellent customer service, particularly in a manufacturing context.

As an Enterprise Customer Support Engineer at ABBYY, you will resolve technical issues for B2B customers, creating knowledge base articles and collaborating with various departments to find solutions. Your role involves troubleshooting with customer support tools and requires at least 2 years of L2 technical support experience and proficiency in English.

Senior Customer Support Engineering role at Vercel. Providing developer experience and infrastructure to build, scale, and secure web applications. Great compensation package, inclusive healthcare, mentorship opportunities, flexible time off, remote-friendly work environment, and inclusive company culture.

As a Product Support Specialist, you will interact with diverse customers to maximize their use of the product, analyze feedback for improvements, create content for user guidance, and collaborate with teams to enhance customer experience.

The Customer Specialist role involves assisting with customer service inquiries using Citi’s products and services to resolve client issues. Responsibilities include responding to client inquiries, providing solutions, retaining clients, completing tasks accurately, and achieving performance targets, all while adhering to compliance and ethical standards.

The Client Success Technical Associate acts as the technical liaison with clients, providing support and troubleshooting for Qube's products. Responsibilities include resolving technical issues, managing AWS deployments, engaging proactively with clients, and collaborating with internal teams to enhance customer satisfaction.

As a Customer Support Executive at Exness, you will provide technical support and issue resolution to clients via live chat, phone, and email. You'll process requests, escalate issues as necessary, verify client documents, and prepare reports, all while maintaining a high standard of customer service and achieving KPI targets.

Provide technical support and issue resolution to clients through live chat, phone call, and email while ensuring excellent service. Handle client requests, escalate issues when necessary, verify client documents, and prepare reports. Meet quarterly KPI targets and contribute to customer satisfaction.

The Customer Support Executive at Exness will provide support and issue resolution for clients through live chat, phone, and email. Responsibilities include processing requests, troubleshooting, updating clients, and maintaining a good company image, while achieving quarterly KPI targets. The role also involves verifying documents and preparing reports.

As a Customer Support Engineer, you will provide technical expertise and support to clients in the energy sector, helping them with energy management services, troubleshooting software issues, and ensuring efficient energy consumption strategies.

The Customer Support Executive will handle client requests and resolve issues through various communication channels while maintaining excellent service. Responsibilities include processing requests, navigating multiple software tools, and meeting quarterly KPIs, along with attending company training seminars.

As a Customer Support Executive at Exness, you will provide client support by resolving issues through various communication channels. Your responsibilities include processing client requests, escalating issues via Salesforce or Jira, verifying documents, and preparing reports, all while maintaining exceptional service and achieving KPI targets.

As a Customer Support Executive at Exness, you will ensure excellent service and issue resolution for clients. You'll handle requests via live chat, phone, and email, using Salesforce or Jira for escalations and updating clients on their request status. Your role includes verifying documents from clients and preparing reports while meeting quarterly KPI targets.

In this role, you'll provide excellent customer support and issue resolution for Exness clients via various communication channels. Your responsibilities include processing client requests, troubleshooting issues, and updating clients on their request status. You'll also leverage Salesforce or Jira for issue escalation and maintain company image through effective communication.

As a Customer Support Executive, you will provide excellent service and issue resolution for clients through live chat, phone, and email. You will navigate multiple systems to process requests, escalate issues using Salesforce or Jira, and ensure effective communication while maintaining company image.