Top Customer Support Jobs in Chennai

The Customer Support Associate serves as the first point of contact for B2B customers, providing professional support via email, chat, or voice while maintaining SLAs and resolving issues with empathy. The role includes managing documentation, meeting performance metrics, and suggesting improvements.

Assist customers with queries and resolve issues related to products and services through calls, live chat, and email communication.

Provide first-level technical support for ERP users, troubleshoot issues, write SQL queries, and maintain ERP operations. Collaborate with teams to resolve tickets and improve system performance.

The FinCrime Analyst will investigate financial crime cases, report suspicious activity, liaise with law enforcement, and support customer satisfaction.

Rush Street Interactive is seeking passionate individuals for various roles in online gaming, focusing on technology, product management, and customer experience. Collaborate to create innovative solutions that enhance customer engagement and remain a leader in the industry.

As a Product Support Analyst, you will handle customer support through various channels, resolve issues at the first level, and manage relationships with users and internal teams, ensuring high service quality and adherence to SLAs.

Lead the customer support team, providing technical support, mentoring staff, resolving issues, and ensuring service quality in a 24/7 environment.

Lead customer support efforts at Mura, including managing support lines, building a knowledge base, and supporting the Client Success team with reporting and analysis tasks.

Manage customer relationships with German-speaking clients, providing support and driving product adoption while ensuring satisfaction and retention.

The Customer Support Engineer provides technical support for mobile applications, resolves customer issues, maintains documentation, and collaborates with teams to ensure customer satisfaction.

As a Senior Customer Support Specialist, you will provide front-line support, manage customer inquiries, and ensure issue tracking for a premium customer experience.

The Support Engineer Intern will assist customers with troubleshooting software applications, managing cases, and providing technical solutions, while serving as an advocate for clients.

The Customer Support Specialist assists users during the Asian time zone via various channels, ensuring customer satisfaction and resolving inquiries while monitoring community issues.

The Customer Support Executive assists in operational and commercial processes to ensure customer satisfaction and deliver high-quality service in the Payments sector.

This role involves ensuring a positive customer experience by handling inquiries, troubleshooting issues, documenting transactions, and fostering customer relationships about Bottomline's software applications.

Roles include Customer Success Specialist and Technical Support Engineer, focusing on retention, renewals, and technical issue resolution in SaaS.

As a Customer Support Executive, you'll provide technical support, resolve client issues, and manage requests using Salesforce and Jira while ensuring excellent service communication in Arabic and Turkish.

The role requires managing inbound and outbound calls, providing solutions to customer issues, and building strong client relationships. The candidate should possess excellent communication and problem-solving skills, adapt to different personalities, and thrive in a dynamic environment.

In this role, you will provide customer support via phone, chat, and ticketing, ensuring high customer satisfaction while utilizing your Mandarin and English fluency.

Provide Tier 2 phone and email customer support in German for an e-commerce client, ensuring outstanding customer experiences.