Top Customer Support Jobs in Chennai, TN
Specialist, Customer Service role at FourKites focusing on becoming a product expert, providing high-quality support, recommending process improvements, and collaborating with internal teams to enhance the platform experience for customers.
The Customer Support Specialist (CSS) is responsible for promptly handling customer support requests through various channels, resolving issues, providing product information, and ensuring customer satisfaction. The role involves collaborating with internal teams, maintaining best practices, and contributing to sales growth by enhancing customer experience. Key qualifications include strong customer focus, adaptability, communication skills, and experience in customer-interacting roles.
India-based Customer Support Specialist role at Integrate to own the support queue, engage with customers, drive revenue, improve customer satisfaction, and inform product decisions. Join a global team with a focus on providing excellent customer support.
Provide customer support and issue resolution to existing clients via live chat, phone calls, and email. Escalate issues when necessary and maintain accurate documentation. Achieve quarterly KPI targets and attend company seminars to understand business functions. Minimum 1 year experience in customer service-related role.
Provide customer support to clients through live chats, phone calls, and emails in English, Uzbek, and Russian. Resolve issues and escalate when necessary. Update clients on request statuses and verify documents. Achieve quarterly KPI targets and attend company seminars for continuous learning and development.
Provide customer support to clients via live chat, phone calls, and email in English and Arabic. Resolve client issues, escalate when necessary, update clients on request statuses, verify documents, and achieve quarterly KPI targets. Attend company seminars and meet assessment targets. Perform other assigned tasks by the customer support manager.
Provide customer support to clients in English and French through live chat, phone calls, and email. Responsible for resolving issues, updating clients on requests, verifying documents, and achieving quarterly KPI targets. Requires good communication skills, troubleshooting abilities, and a Bachelor's degree in business administration.
Customer Support Analyst role at Litmus providing 24/7 support to customers, managing incidents, and ensuring customer concerns are resolved in a timely manner. Requires strong troubleshooting and communication skills.
Install and maintain instruments and systems in a laboratory environment, provide effective product and customer support, maintain excellent customer relationships, and drive corrective actions for service improvement. Engineering degree required with 3-5 years of experience in customer services.
Provide customer support and issue resolution to existing clients via live chat, phone call, and email. Escalate issues when necessary and maintain a positive company image. Process client requests, verify documents, and achieve quarterly KPI targets. Bachelor's degree in business administration required.
Interact with customers to provide information, handle inquiries, and ensure customer satisfaction through timely and accurate responses. Resolve product or service problems and maintain customer records. Forward potential leads to sales teams and assist with billing issues. Provide quality service and communication to both internal and external customers.
Provide support and issue resolution to clients via various communication channels. Escalate issues, verify documents, prepare reports, attend company seminars, and achieve KPI targets. Good communication skills in English, Sinhala, and Tamil required. Bachelor's degree in business administration or a related field. Competitive compensation, learning opportunities, health/life insurance, generous time off, team-building experiences.
Define and lead the product support organization to deliver exceptional customer support experiences. Collaborate with stakeholders to enhance customer experience and operational efficiency. Transform support structure and identify opportunities for improvement. Set and track performance metrics, and manage budgets. Bachelor's degree in IT or related field required. 8+ years of experience, including 2 years in a leadership role.
Define goals and lead product support organization to deliver exceptional support experiences to customers. Collaborate with cross-functional teams, set KPIs, identify customer experience enhancement opportunities, and transform support structure. Requires strong leadership, communication, budgeting, and transformation skills.
Provide support and issue resolution to clients in English and Mandarin through various communication channels. Assist with document verification, reporting, and meeting KPI targets. Attend company seminars and training sessions to understand business functions. Bachelor's degree in business administration or related field required.
Looking for a dynamic individual with a proven track record of success as a Support Engineer within the software industry. Responsibilities include providing support for software applications, troubleshooting customer system issues, managing cases, and collaborating with different departments for issue resolution. Requires hands-on experience with JAVA, XML, and client-server applications.
Answer customer inquiries primarily via phones, resolve issues, guide customers with shipments, provide industry-leading customer experience, increase customer satisfaction, improve Net Promoter Score (NPS).
Taking high volume inbound customer calls, updating customer details accurately, resolving customer problems in a timely fashion, achieving and maintaining required metrics and goals
Sun Life Financial is seeking Client Care Representatives to provide outstanding customer service and support in a fast-paced environment. Responsibilities include handling telephone inquiries, engaging in chat sessions with customers, resolving issues effectively, and promoting Sun Life products. Ideal candidates should have 5-6 years of experience, with at least 1 year in a call center, excellent communication skills, and the ability to multitask in a high-pressure setting.
Assisting shareholders in buying and selling shares, handling customer queries, supporting team members, and ensuring compliance with regulatory requirements in the Customer Experience Centre of Equiniti's India Operations team.
Responsible for supporting customers, enriching documentation, driving campaigns, onboarding new customers, collaborating with sales and support, and collecting customer feedback. Must have customer-facing experience, empathy, passion for technology, and excellent presentation and organizational skills.
As a Client Care Representative, you will handle telephone calls and chat sessions with customers, assess their needs, resolve issues, and provide superior customer service. Minimum 1-year call center experience required. Fluent in English with strong communication and problem-solving skills. Must be customer-centric and capable of multitasking in a fast-paced environment.
Bugcrowd is seeking a Customer Success Specialist to join their team. The specialist will work with SMB customers throughout the customer lifecycle, providing technical guidance and ensuring the success of Bugcrowd programs. Responsibilities include resolving submissions queues, supporting client issues, managing client expectations, documenting interactions, collecting feedback, and advocating for customers.
Senior Customer Success Representative responsible for basic customer support, engagement, and satisfaction. Tasks include responding to product inquiries, escalating support issues, endorsing cases to sales team, upselling features, and working with product team. Must have 3 years of customer support experience, excellent communication skills, confidence on the phone, ability to prioritize tasks, and understand technical jargon.
Client Success Associate responsible for attending and resolving client issues through calls, tickets, and email. Must possess problem-solving skills, excellent communication, and be proactive in providing efficient customer support. Required to work in a 24*7 shift environment and collaborate with other teams to ensure a seamless customer experience. Bachelor's degree in computer science, engineering, or related field is required.
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