Top Customer Support Jobs in Chennai

As a Senior Support Agent, you will provide exceptional customer service, handle inquiries and complaints, mentor new team members, and ensure customer satisfaction through effective communication and problem-solving.

The Sr. Customer Support Engineer is responsible for installing and maintaining laboratory instruments, providing customer support, ensuring preventive maintenance, and adhering to service policies. The role involves collaborating with service teams and troubleshooting diagnostic equipment issues.

The Senior Manager - Customer Support will lead the product support organization, delivering exceptional support experiences to customers. Responsibilities include defining support objectives, tracking performance through KPIs, identifying customer experience enhancements, and collaborating across functions to improve operational efficiency.

The Quality Specialist is responsible for quality management, process improvement, and operational excellence. This role involves audits, data analysis, process improvement, training, and cross-functional collaboration.

Define goals and lead product support organization to deliver exceptional support experiences to customers. Collaborate with cross-functional teams, set KPIs, identify customer experience enhancement opportunities, and transform support structure. Requires strong leadership, communication, budgeting, and transformation skills.

This role involves managing and supporting the integration of Evoplay's software into external projects, providing technical support to partners post-integration, maintaining tech documentation, and managing admin panel tasks. Excellent communication in English and tech proficiency are essential.

As a Customer Support Executive at Exness, you will provide vital support to clients via live chat, phone calls, and email. Your role includes processing client requests, troubleshooting issues, verifying documents, and achieving quarterly KPI targets while maintaining excellent service standards.

As a Customer Support Representative, you will deliver exceptional customer service by addressing user inquiries, troubleshooting technical issues, and providing guidance on the company's software platform via phone, email, and chat. You will ensure seamless customer experiences, drive product adoption, and contribute to customer satisfaction and retention.

The Experienced Customer Support Engineer at ABBYY will resolve customer tickets related to complex technical issues, troubleshooting on various systems, collaborating with internal teams, and creating knowledge base documents. The role demands at least 2 years of L2 technical support experience with a solid understanding of relevant technologies.

Kaleris is seeking a Customer Support Engineer to provide technical support for Kaleris and Navis software. Responsibilities include troubleshooting issues, managing customer communications, verifying software defects, conducting upgrades, and participating in software implementations. The ideal candidate should possess excellent communication skills and handle both in-person and virtual customer interactions effectively.

As a Customer Support Executive at Exness, you will manage client requests and resolve issues through live chat, email, and phone. You will use CRM systems like Salesforce and Jira to process inquiries and ensure high service quality while meeting quarterly KPI targets. The role also involves verifying client documents and providing updates on requests.