Top Customer Support Jobs in Chennai

The Team Manager Customer Experience will oversee customer support operations, ensuring high customer satisfaction through effective communication and problem-solving in a 24/7 environment.

The Manager Customer Experience Operations role focuses on providing customer support, resolving inquiries, and ensuring high customer satisfaction scores through effective communication and problem-solving in a 24/7 environment.

The Team Manager Customer Experience is responsible for providing customer support, resolving queries via calls, and ensuring high CSAT scores by building trust and understanding customer needs.

Manage customer support by resolving queries, building trust, and maintaining high customer satisfaction scores. Flexibility for 24/7 shifts is required.

Provide customer support by resolving customer queries over calls, maintaining high customer satisfaction, and troubleshooting issues.

The role involves providing customer support through calls, resolving queries, building trust with customers, and achieving high CSAT scores. Flexibility for 24/7 shifts is required.

Manage a customer support team, resolving queries, building customer trust, and ensuring high Customer Satisfaction scores while working flexible hours.

The Team Manager for Customer Experience is responsible for providing support to customers, resolving queries, and ensuring high customer satisfaction levels while adapting to a 24/7 work schedule.

Provide technical post-sale support and onboarding for Motorq's connected-car SaaS, troubleshoot data and API issues, own support tickets, validate billing, analyze operational trends, build dashboards, and improve support processes and documentation.

Leads global customer support operations, managing Leads and 30+ team members across US, Canada, and UK regions. Owns SLAs, backlog, productivity, resolution quality, queue management, hiring, onboarding, capacity planning, and performance management. Analyzes support data, drives process improvements and automation, handles escalations, and partners with Product, Billing, and Development teams. Requires night-shift availability, Chennai location, and regular office attendance.

Leads SaaS customer support and revenue operations, managing multichannel support performance, customer satisfaction, resolution metrics, sales conversions, upgrades, add-ons, and retention opportunities. Coaches and performance-manages teams, develops support and sales processes, analyzes customer and operational data, and partners with Product and Marketing to improve customer journeys. Requires global customer coverage, night-shift availability, and office work in Chennai.

Provide Sinhalese-language customer support across phone, email, chat, and social media; troubleshoot and resolve issues, log interactions in CRM, escalate complex cases, follow up, and share customer feedback for service improvements.

Provide Nepali-language customer support via phone, email, chat, and social media; resolve queries and technical issues; log interactions in CRM; follow up for satisfaction; collaborate with internal teams and contribute feedback for continuous improvement.

Provide Afrikaans-language customer support across phone, email, chat, and social media. Troubleshoot and resolve issues, log interactions in the CRM, follow up for satisfaction, collaborate with internal teams, and suggest process improvements to maintain quality service.

Provide functional, technical, and application support for Aria's subscription billing platform. Troubleshoot Level 1-3 issues, run SQL queries, analyze APIs, use SOAP UI/Postman, document and escalate issues, and support customers through the full lifecycle while meeting SLAs.

Provide bilingual customer support for a music streaming platform, assisting customers in Chinese and English via messaging, troubleshooting issues, and ensuring a quality experience.

Handle customer queries via calls, emails, or chat, troubleshoot issues, coordinate internally, and maintain customer records to ensure satisfaction.

Provide multilingual customer support and issue resolution through live chat, phone, and email. Process requests, troubleshoot technical issues, verify client documents, escalate cases through Salesforce or Jira, provide status updates, prepare reports, and meet quarterly KPI targets. The role requires English and Uzbek communication skills, accuracy, multitasking, reliability, and a customer-focused approach.

As a Customer Support Representative, you'll assist parents via video calls, troubleshoot technical issues, answer program questions, and ensure reliable support coverage.

Provides multilingual customer support and issue resolution through live chat, phone, and email. The role processes requests, troubleshoots technical issues, verifies client documents, escalates cases through Salesforce or Jira, communicates status updates, prepares reports, and meets customer service KPIs.

Provide inbound sales and Level 1 technical support via calls, chats and email for a designated country; translate and create localized help desk content and videos; assist with product selection, installation and troubleshooting; collaborate with sales and support teams.

Provide technical support and troubleshooting for enterprise software, manage customer cases to resolution, reproduce and isolate faults, participate in 24x7 on-call rotations and shift schedules, assist with account management and project go-lives, and set up customer environments for problem replication.

Serve as the first point of contact via chat and inbound calls. Respond to customer queries, engage new leads to improve conversions, escalate issues to specialists as needed, and ensure excellent customer experience.

Provide customer support in Korean and English, assist with technical issues, and ensure positive user experiences via messaging.

As a Customer Support Engineer, you will resolve customer technical issues, perform installations, upgrade systems, and support field services while maintaining customer relationships.