Top Operations Manager Jobs in Chennai

Manage mortgage operations across assigned functions or regions, ensuring quality service, regulatory compliance, and effective support for internal and external customers. Lead teams by setting goals, providing feedback, measuring performance, and building accountability. Oversee operational policies, procedures, systems, and process improvements while managing customer relationships and multiple priorities.

Leads a six-person team handling complex commercial loan servicing inquiries, including documentation review, amortization analysis, system comparisons, discrepancy resolution, and financial impact assessments. Oversees workload, quality, SLAs, controls, risk escalation, reporting, remediation events, and process improvements. Coaches employees, manages performance and capacity, and communicates analytical findings to bankers, relationship managers, and cross-functional partners across Operations, Risk, Compliance, and Technology.

Oversee the day-to-day execution of gallery projects, exhibitions, and operations. Translate leadership priorities into actionable plans, manage timelines and budgets, coordinate cross-functional teams, establish project systems and processes, solve problems, and ensure accountable delivery. The role also involves team management, stakeholder communication, reporting, creative briefs, workload prioritization, and operational support in a dynamic art-business environment.

Own quarterly revenue reconciliation for degree partners, validating external reports against internal data, investigating variances, and ensuring accurate invoicing and audit-ready reporting. Manage partner follow-up, document revenue definitions and exceptions, support Finance and Accounting close activities, and handle ad hoc analyses. Improve reconciliation through standardized metrics, SQL, light automation, scalable controls, monitoring, and process documentation.

Own field deployments from equipment collection through data verification and upload. Manage five to six operators, coordinate with site contacts, maintain camera and inventory readiness, enforce data-quality and taxonomy protocols, reconcile equipment, and submit deployment reports. The role requires on-site work, independent problem-solving, long hours, a six-day schedule, and substantial travel from Delhi NCR to national deployment sites.

Leads distributed People Operations teams and oversees end-to-end HR service delivery across the employee lifecycle. Responsibilities include onboarding, job changes, exits, recruitment operations, Workday data integrity, employee query resolution, KPI monitoring, process improvement, employee self-service adoption, HR projects, stakeholder collaboration, change management, and training. The role drives consistent, compliant, high-quality employee experiences across multiple countries.

Manage service providers' quality, manufacturing and CSR performance. Drive corrective actions, lean manufacturing, process improvements and monthly production plans. Build cross-functional supplier relationships, ensure staffing and QA systems, introduce production innovations, and lead supplier performance to meet Tapestry standards.

Lead and coach a team to achieve 100% client retention, on-time collections, and full audit compliance. Maintain client relationships through regular face-to-face meetings, resolve issues promptly, provide continuous team training, and produce reports and dashboards using advanced Excel.

Lead the Blocks and Closure KYC operations team to manage account restrictions, holds, and closures. Ensure AML/KYC compliance and governance, drive global strategy, process improvements, AI integration, vendor management, training, and serve as SME for complex KYC/AML matters while managing projects and stakeholder relationships.

Drive engineering delivery governance, vendor and contract management, budget and KPI reviews, process optimization, issue resolution, and resource capacity planning. Partner with Engineering, PMO, Finance, Procurement, and vendors across distributed teams to improve execution, standardize processes, track risks and renewals, and provide actionable reporting to leadership.

Oversee RA product operations, manage loan lifecycle, compliance control, issue resolution, and process improvements through automation.

The role involves managing customer onboarding and processing operations, ensuring compliance, resolving complaints, improving service delivery, and enhancing productivity metrics.

Lead country-level workplace operations across India: define operating model, manage FM partners and vendors, own budgets and readiness for office openings/expansions, ensure safety/compliance, set KPIs and playbooks, partner with cross-functional teams, and advance AI-enabled automation to improve workplace experience and operations.

Own complex enterprise SaaS deals from pricing and quote through final signature. Partner with Sales, Finance, Legal, Security, and RevOps to structure deals, manage approvals, improve quote-to-cash processes, optimize CPQ and Salesforce systems, lead UAT and tooling rollouts, analyze deal outcomes, train Sales, and maintain deal strategy documentation.

Lead and manage customer experience operations across omnichannel touchpoints, driving process improvements, team performance, and digital transformation to deliver CX insights and service excellence for client accounts.

Leads enterprise portfolio governance across product platforms, subcontractors, lifecycle transitions, modernization, and migration programs. Integrates plans, risks, dependencies, decisions, milestones, acceptance evidence, and executive reporting across Product, Engineering, Quality, Operations, Supply Chain, Finance, Legal, Sales, and customer teams. Governs supplier performance, readiness stages, change control, and execution systems while improving governance frameworks, KPIs, cadences, controls, and cross-functional accountability.

The Marketing Automation & CRM Operations Manager strategizes and optimizes customer journeys, manages CRM systems, designs automated marketing campaigns, and collaborates with teams to improve lead management and reporting.

Leads enterprise data governance and platform operations across Snowflake and AWS. Owns governance architecture, RBAC, compliance automation, SOX controls, metadata and catalog operations, AI/ML data governance, platform cost optimization, and self-service access. Manages and grows a technical governance team, oversees hiring and mentorship, and partners with engineering, security, finance, and business stakeholders to scale secure, compliant, cost-efficient data platforms.

Lead customer onboarding, support and valuer management for a property-decisioning SaaS platform in India. Build relationships with lenders and valuers, drive product adoption, run training and governance reporting, escalate and resolve issues, support marketing/BD, and use data to improve processes and customer outcomes.

Lead and coach a team of recruiters to meet account hiring goals; develop sourcing strategies, manage performance and reporting, ensure SLA adherence, forecast resourcing, maintain data integrity, and partner with CRM and senior leadership to drive client satisfaction.

Own and run on-site deployments: lead a team of 5–6 field operators, verify and reconcile camera inventory, set up captures, ensure data quality and taxonomy, handle on-the-spot issues, transfer/upload data, and submit deployment reports. Frequent travel and early starts required.

As Assistant Galley Operations Manager, oversee training and maintenance for food and beverage operations aboard cruise ships, ensuring compliance with public health standards and managing budgets and staffing effectively.

Lead India operations and projects: manage budgets, contracts, field logistics and teams, cultivate stakeholder partnerships, ensure data quality, generate insights and reports, train field teams, and support regional Operations and Data & Insights on special projects. Travel ~10–20%.

Lead payments operational functions including dispute and chargeback management, fraud investigations, payment performance monitoring, PSP and partner management, and operational support for Customer Success. Define SLAs, drive tooling and automation priorities, set operational standards, and own incident response and reporting to improve outcomes across payments, risk, fraud, and compliance.

Lead end-to-end operations for global network and connectivity services, ensuring availability, performance, security, and compliance. Manage incidents, problems, changes, suppliers and SIAM; maintain documentation, dashboards, CMDB accuracy, disaster recovery, and continuous improvement through automation and stakeholder engagement.