Top Operations Manager Jobs in Chennai

Leads a team supporting billing communications, access provisioning, business-system enablement, and operational controls. Translates priorities into work plans, manages capacity and service levels, reviews requirements and release readiness, ensures compliance and audit evidence, resolves exceptions, and drives process improvements and automation. Develops employees, monitors operational metrics, and partners with business, technology, security, compliance, audit, legal, and vendor teams.

Leads bankruptcy, offensive litigation, and debt settlement servicing operations. Oversees bankruptcy notifications, proofs of claim, account qualification, legal document accuracy, law-firm coordination, compliance, audits, reporting, workflow improvement, and account resolution. Manages team productivity, quality, staffing, employee relations, coaching, performance reviews, and corrective actions while ensuring adherence to federal bankruptcy law and internal policies.

Manages GoGoX’s Pan-India B2B transportation business, including enterprise sales, RFI/RFQ and tender management, contract implementation, key account relationships, vehicle sourcing and allocation, logistics operations, vendor and team leadership, commercial performance, profitability, SLA compliance, and management reporting.

Leads Citi’s KYC operations and team, overseeing AML monitoring, client onboarding, account refreshes, quality reviews, regulatory compliance, risk controls, management reporting, and process enhancements. Partners with Compliance and senior stakeholders, manages BAU and global migration programs, ensures service-level performance, supervises staff development, and acts as a subject matter expert for KYC processes and system releases.

Manages healthcare revenue cycle operations, including accounts receivable follow-up, denials, appeals, collections, aged AR reduction, process improvement, reporting, compliance, and team performance. Leads employees through coaching, productivity and quality initiatives, while coordinating with stakeholders to achieve business metrics, control absenteeism and attrition, and deliver assigned projects on time.

Manage multiple facility management projects, maintain client and vendor relationships, conduct frequent site visits, supervise teams, improve operational processes, prepare monthly performance metrics, present results to leadership and clients, and oversee hiring, training, mentoring, task allocation, and employee appraisals.

Leads customer onboarding, training, support, adoption, and satisfaction for a SaaS platform serving lenders and valuers in India. Manages customer relationships, governance reporting, SLAs, issue resolution, product testing, support processes, valuer engagement, and platform awareness initiatives. Collaborates with product, sales, marketing, and business development teams to improve customer outcomes, operational efficiency, retention, and revenue growth.

Leads territory operations across India and the subcontinent, overseeing customer support, service delivery, project management, training, distributors, logistics, budgets, and service profitability. Builds high-performing teams, drives customer retention and satisfaction, ensures regulatory and quality compliance, improves operational processes, and coordinates with regional and global leaders. The role also manages service contracts, spare parts, warehouse and 3PL performance, continuous improvement initiatives, and strategic growth plans.

Manages daily warehouse operations, including KPI achievement, inventory integrity, productivity, budgeting, continuous improvement, safety, and employee development. Oversees supervisors and warehouse staff, analyzes throughput and financial reports, implements operational improvements, manages customer inventory, supports staffing decisions, and coordinates with safety, HR, and engineering teams to improve efficiency and ensure compliance with procedures.

Leads shift-level luxury travel concierge operations across client service, ticketing, trip fulfillment, and process management. Manages Team Leads, handles VIP and complex client situations, allocates resources, resolves escalations, maintains SLA and accuracy targets, coaches staff, and drives measurable process improvements. Requires strong Sabre proficiency, luxury travel or hospitality operations experience, leadership skills, and a data-driven approach.

Own partner operations systems and processes, including Salesforce data governance, attribution, deal registration, partner onboarding, tiering, MDF, enablement tracking, and reporting. Administer and migrate the partner platform, automate workflows, support partner commercial operations, resolve operational issues, and deliver business insights. The role requires advanced Salesforce expertise and cross-functional collaboration across partner segments, RevOps, IT, sales, and leadership.

Leads a team supporting global benefits and compensation operations. Oversees workload prioritization, compensation cycles, market-data workflows, equity data checks, audits, quality controls, and confidential information management. Partners with global program owners, People Technology, Payroll, Finance, Legal, vendors, and other stakeholders to improve processes, data quality, and workflow efficiency across regions and time zones. Coaches team members and drives accurate, dependable execution and practical process improvements.

Leads Team Leaders and oversees operational performance, client service-level agreements, financial targets, reporting, staffing, employee development, and client relationships. The role manages performance, resolves employee issues, coordinates with support functions, implements improvement plans, and participates in client business reviews to maintain service quality and achieve operational goals.

Manages digital payment operations, including reconciliation, settlement, chargebacks, disputes, merchant settlements, operational controls, regulatory reporting, and vendor governance. Drives automation and process improvements, monitors service levels and risk, implements regulatory and system changes, oversees payment network and service-provider relationships, and ensures compliance with RBI outsourcing guidelines and internal policies.

Leads business operations for a technology organization by analyzing operational and workforce data, supporting planning and portfolio reviews, developing dashboards and executive communications, improving processes, and coordinating cross-functional programs. The role manages capacity planning, reporting accuracy, operating metrics, AI-enabled automation, organizational effectiveness initiatives, and leadership decision support.

Manage global renewals operations by developing processes, analyzing churn and revenue opportunities, supporting territory and target planning, preparing executive forecasts, and improving sales pipeline governance. Partner cross-functionally with Customer Success Operations and Finance Operations, optimize renewal workflows, implement process changes, and contribute to AI-enabled analytics that improve predictable revenue growth.

Leads an operations support team in optimizing processes, improving customer experience, reducing losses, managing capacity and service levels, and ensuring regulatory, fraud, and quality controls. Develops operational strategies and improvement proposals, analyzes complex situations, communicates recommendations to senior leadership, manages stakeholders, and drives compliance and accountability across the organization.

Leads multiple Operations Support teams, overseeing staffing, performance management, budgets, procedures, quality, efficiency, controls, and regulatory compliance. Develops operational techniques and processes, evaluates business requirements, manages testing and discrepancy resolution, and serves as a subject matter expert to senior stakeholders. The role requires independent judgment, risk awareness, team leadership, and coordination with core operations teams.

Leads supply chain and operations across multiple product lines, including demand and supply planning, procurement, production, inventory, logistics, warehousing, distribution, trade compliance, budgeting, and forecasting. Manages an operations team, drives process improvements, monitors performance metrics, supports strategic decisions, and collaborates across functions to resolve operational challenges and improve cost-effectiveness.

Manages internal audit engagements for bank operations, including SOX control testing, risk and control assessments, issue drafting, audit reporting, and engagement planning. Provides coaching, coordinates with audit and business teams, identifies process and control gaps, and supports regulatory compliance and risk mitigation. The role requires extensive financial services internal audit experience, strong analytical and communication skills, and the ability to manage complex tasks with minimal supervision.

Leads multiple Operations Support teams, overseeing staffing, performance management, service quality, resource planning, budgeting, procedures, compliance controls, and process improvements. The role evaluates business requirements, develops testing plans, resolves discrepancies, manages operational risk, and serves as a subject matter expert for senior stakeholders. It requires independent judgment, team leadership, regulatory compliance, and the ability to manage changing priorities and deadlines.

Oversee logistics operations, lead an operations team, and manage 3PL and transportation service providers. Handle customer escalations, monitor SLAs, coordinate projects with Sales, negotiate vendor contracts, ensure compliance, improve processes, and identify cost savings. The role requires strong stakeholder management, analytical, negotiation, communication, and team leadership skills, along with knowledge of supply chain, warehousing, transportation, and distribution operations.

Manages clinical trial operations from planning through execution, ensuring protocol adherence, regulatory compliance, timely delivery, and performance optimization. Coordinates cross-functional and external stakeholders, monitors trial metrics, resolves operational issues, and drives continuous improvement. Leads, mentors, and develops clinical operations staff while fostering collaboration and effective communication. The role requires approximately 30% travel.

Manage and grow B2B solar key accounts across North India. Drive sales, revenue, margin, business development, pricing proposals, negotiations, and customer engagements. Coordinate with finance, pre-sales, engineering, logistics, and other teams to ensure project execution and order-to-cash completion. Represent the company in client meetings, site visits, and industry events while achieving commercial targets.

Lead and manage APAC payroll and HR operations, ensuring accurate, compliant, and timely payroll cycles. Oversee multi-country teams and third-party vendors, implement SOPs and controls, drive continuous improvement, report on SLAs/metrics, support audits, and develop staff performance and processes across the region.