Top Quality Analyst Jobs in Chennai

Perform QA for Business Systems (Salesforce, NetSuite, etc.) by designing and executing test plans, documenting results, triaging issues, producing reports, monitoring quality metrics, and recommending improvements. Support automation testing and basic Conversational AI prompt testing while collaborating with admins, developers, analysts, and stakeholders.

Perform quality audits of AR transactions (cash application, billing, collections, deductions), prepare scorecards and dashboards, analyze audit trends, identify process gaps, drive root cause analysis and corrective actions, ensure compliance with SOPs/client guidelines, and collaborate with Operations and Training on improvements.

Ensure product quality across web (Next.js), mobile (React Native), and backend APIs by designing, writing, and maintaining automated tests, supporting manual exploratory testing, validating releases, and tracking defects to ensure release confidence.

The QA Analyst will perform testing on mobile and web applications, focusing on functionality, UI/UX, content quality, and accessibility across digital products, while collaborating with various teams in an Agile environment.