Top Tech Jobs & Startup Jobs in Chennai

Manage accounts receivable and collections activities, including statements of account, payment application, cash inflow, customer communications, risk escalation, reporting, and KPI tracking. Coordinate with Order-to-Cash, Collections, Sales, and internal support teams to resolve payment issues, release goods, maintain compliance, and improve processes. Support collection procedures, prioritize high-risk customers, and ensure timely responses to customer and stakeholder inquiries.

Manage end-to-end accounting-to-reporting activities, including month-end and year-end close, journal entries, accruals, reconciliations, statutory audits, financial controls, and balance-sheet substantiation. Coordinate with Finance stakeholders and auditors, ensure compliance with accounting policies and governance requirements, and identify opportunities for process standardization, automation, and continuous improvement using financial systems and reconciliation tools.

Provides inbound customer support for U.S.-based Maersk customers, handling questions about bookings, shipments, documentation, charges, contracts, and service issues. Manages customer cases, supports onboarding, documents interactions, resolves routine problems, and escalates complex matters. The role requires clear communication, multitasking, attention to detail, empathy, adherence to standardized workflows, and collaboration with internal teams to meet service-quality and customer-satisfaction targets.

Monitor and resolve logistics platform exceptions, IDOC and order-processing errors, workflow issues, and supplier invoice problems within SLA targets. Perform root cause analysis, corrective actions, compliance activities, reporting, and queue management. Collaborate with business, technology, product, and customer experience teams to support system enhancements, onboarding, migrations, automation, standardization, and continuous process improvement.

Supports customer service and operational processes, including case management, order creation and tracking, onboarding, contract data, dispute handling, record maintenance, SLA monitoring, and reporting. Follows SOPs, maintains data accuracy, coordinates with warehouse, finance, and customer service teams, escalates complex issues, and contributes to process standardization and continuous improvement.

Manage the end-to-end customer experience for ocean shipments by monitoring transport plans, tracking cargo, resolving issues, coordinating stakeholders, and notifying customers of schedule deviations. Build customer relationships, identify root causes, reduce service recovery needs, promote value-added services, and support revenue growth. The role requires strong communication, inbound customer service, shipping knowledge, problem-solving, multitasking across systems, and performance against KPIs.

Manage post-onboarding customer experience for ocean shipments, handling service queries, exceptions, import/export documentation, cargo readiness, and delivery coordination. Build relationships with customers and internal stakeholders, ensure SLA compliance, resolve issues promptly, and support smooth shipment execution. The role requires fluent French and English, advanced Excel, transportation management knowledge, strong customer service, and afternoon-shift site-based availability.

Manage end-to-end logistics operations, including shipment handling, stakeholder coordination, import/export and shipping documentation, compliance, process execution, and timely document validation and submission. The role supports operational issue resolution, follows internal procedures, ensures service quality, and applies analytical and problem-solving skills. Training or mentoring experience is advantageous.

Supports ocean shipping customers through administrative and operational tasks. The role requires communication, analytical skills, Salesforce and Excel proficiency, knowledge of import and export processes, and willingness to work extended shifts. Candidates may have shipping or supply chain experience, although experience from other industries is acceptable.

Supports Oracle Transportation Management execution, testing, deployment, troubleshooting, data quality, process documentation, and continuous improvement. Executes daily transportation processes, validates master data, conducts end-to-end testing, investigates issues, and collaborates with project teams and global process leads to standardize workflows and meet operational KPIs. The role is office-based and follows a night-shift schedule.