Top Tech Jobs & Startup Jobs in Chennai

Leads multiple engineering teams and managers across customer engagements, ensuring delivery quality, engineering excellence, technical governance, people development, resource planning, customer satisfaction, and financial health. Provides credible guidance on software engineering, architecture, cloud, DevOps, automation, CI/CD, observability, platform engineering, and AI-assisted development while driving continuous improvement, hiring, succession planning, strategic initiatives, and customer growth.

Lead enterprise architecture strategy, governance, and solution design for banking technology environments. Define target-state architectures and roadmaps across business, application, data, integration, security, and technology domains. Govern architecture reviews, approve strategic solutions, drive cloud adoption, modernization, API strategy, data platforms, digital transformation, and AI initiatives. Evaluate technologies and vendors, ensure regulatory and security compliance, align investments with business goals, and mentor architecture teams.

Handle inbound/outbound customer interactions via phone, email, chat and internet. Provide product/service support, resolve routine and complex queries, document interactions, escalate when needed, and help improve customer satisfaction. May include content moderation of explicit material for some roles.

Sources, screens, interviews, and recommends candidates for client staffing needs. The recruiter administers recruitment programs, conducts background and reference checks, maintains accurate ATS and HRIS records, supports compensation discussions, and ensures compliant, consistent hiring practices. The role requires multilingual communication in English, Polish, and French, Italian, or Spanish, strong organization, confidentiality, and hybrid work from an office in Katowice, Szczecin, or Lublin.

Leads Team Leaders and oversees operational performance, client service-level agreements, financial targets, reporting, staffing, employee development, and client relationships. The role manages performance, resolves employee issues, coordinates with support functions, implements improvement plans, and participates in client business reviews to maintain service quality and achieve operational goals.

Supervises call center associates, monitors attendance and performance, coaches team members, manages corrective actions, ensures customer service KPIs and financial targets are met, handles escalated calls, communicates expectations, conducts team meetings, and promotes organizational values. The role requires mandatory team leadership experience, C1/C2 German, English proficiency, strong communication, coaching ability, and schedule flexibility.

Supervises a team of call center associates, monitors attendance and performance, coaches employees, manages corrective actions, and ensures customer service KPIs and financial targets are achieved. Handles escalated customer calls, leads team meetings, communicates expectations, supports process adherence, and promotes team development. Requires mandatory team leadership experience, C1/C2 German, English proficiency, strong communication skills, and schedule flexibility in a hybrid role.

Supervise and support a call center team by managing daily performance, attendance, engagement, coaching, quality standards, KPIs, escalations, and development plans. The Team Leader motivates employees, conducts team meetings, ensures policy and client compliance, manages performance gaps, and promotes accountability and continuous improvement while delivering an excellent customer experience.

Supervise and support a customer service team by managing performance, attendance, coaching, quality, KPIs, escalations, and employee development. The role requires fostering engagement, accountability, collaboration, and continuous improvement while ensuring compliance with company and client expectations. It is fully onsite in Katowice, Poland, and requires advanced German and English language skills.

Supervise a customer service team by managing daily performance, attendance, engagement, coaching, escalations, and development. The role drives KPI achievement, quality standards, operational targets, policy compliance, and continuous improvement while fostering accountability and collaboration. It requires fluent French and English, prior team leadership or supervisory experience, strong performance-management skills, and full on-site availability in Katowice, Poland.