The Complaints Administrator will monitor and log complaints, summarize their nature, and ensure timely responses. Responsibilities include generating correspondence, supporting the team with admin tasks, processing payments, and contributing to reports while adhering to regulatory standards.

Equiniti

Operations Analyst

6 Hours Ago

Chennai, Tamil Nadu, IND

4,092 Employees

Mid level

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4,092 Employees

Mid level

HR Tech • Payments • Software • Financial Services

The Workforce Management Analyst will analyze data to identify gaps in processes and enhance service performance within the customer care center. Responsibilities include performance reporting, workload analysis, and maintaining strong relationships with leadership to provide recommendations for operational improvements.

Equiniti

Analyst

6 Hours Ago

Chennai, Tamil Nadu, IND

4,092 Employees

Entry level

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4,092 Employees

Entry level

HR Tech • Payments • Software • Financial Services

The Analyst is responsible for performing research and due diligence analysis on companies and individuals, verifying publicly available information, and compiling reports based on the findings. They will analyze shareholding structures, perform screening related to sanctions and political exposure, and discuss exceptions or uncertainties with senior analysts. They will maintain compliance data and support the quality team in process reviews.

Equiniti

Customer Experience Executive

6 Hours Ago

Chennai, Tamil Nadu, IND

4,092 Employees

Entry level

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4,092 Employees

Entry level

HR Tech • Payments • Software • Financial Services

The Customer Experience Executive assists shareholders with buying and selling shares, addresses customer queries, and ensures compliance with company procedures. The role involves excellent communication skills and the ability to work independently while contributing to team goals.

Equiniti

RPA Developer

22 Hours Ago

Chennai, Tamil Nadu, IND

4,092 Employees

Senior level

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4,092 Employees

Senior level

HR Tech • Payments • Software • Financial Services

The RPA Developer will automate business processes at Equiniti using Blue Prism, SQL, and OCR tools. They will collaborate with stakeholders to identify automation opportunities, develop and implement automation solutions, conduct testing, and provide ongoing support for these solutions to enhance operational efficiency.

Equiniti

Customer Experience Executive

22 Hours Ago

Chennai, Tamil Nadu, IND

4,092 Employees

Junior

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4,092 Employees

Junior

HR Tech • Payments • Software • Financial Services

The Principal Customer Experience Executive is responsible for quality checking, complaint analysis, trend analysis, and continuous improvement efforts. This role includes training team members, identifying and resolving operational issues, and ensuring adherence to quality and information security policies. The incumbent will drive improvements in quality performance and motivate team members.

Equiniti

Lead – Innovation Centre

2 Days Ago

Chennai, Tamil Nadu, IND

4,092 Employees

Senior level

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4,092 Employees

Senior level

HR Tech • Payments • Software • Financial Services

The Lead – Innovation Centre oversees the development and maintenance of end-user computing solutions, managing projects and a team of specialists. This role ensures high service quality while collaborating across departments to deliver scalable solutions that meet organizational needs.

Equiniti

Staff Software Engineer

2 Days Ago

Chennai, Tamil Nadu, IND

4,092 Employees

Senior level

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4,092 Employees

Senior level

HR Tech • Payments • Software • Financial Services

The Staff Software Engineer role involves developing and maintaining software solutions, promoting engineering excellence, evaluating emerging technologies, mentoring engineers, and contributing to technical roadmap planning. Required skills include full stack development, database design, and unit testing.

Equiniti

Customer Experience Executive

2 Days Ago

Chennai, Tamil Nadu, IND

4,092 Employees

Entry level

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4,092 Employees

Entry level

HR Tech • Payments • Software • Financial Services

The Customer Experience Executive assists shareholders with queries about their shareholding accounts, including buying and selling shares. This role involves answering inbound calls and emails, providing support according to service standards, ensuring compliance with regulations, and identifying areas for process improvement, all while adhering to company procedures.

Equiniti

Finance Executive

2 Days Ago

Chennai, Tamil Nadu, IND

4,092 Employees

Mid level

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4,092 Employees

Mid level

HR Tech • Payments • Software • Financial Services

The Finance Executive will manage cost accruals, month-end close activities, and client queries. Responsibilities include maintaining revenue recognition policies, collaborating with UK Finance partners, and improving process efficiencies. The role requires adherence to Equiniti's standards and ensuring timely delivery of services with high accuracy.