The Customer Services Analyst will support customer queries, troubleshoot system failures, monitor data quality, and enhance customer satisfaction through effective communication and problem-solving.

The Senior Customer Services Analyst will oversee a team, troubleshoot system failures, maintain data connectors, support release testing, and ensure process documentation is current.

The role involves supporting and maintaining the Azure Data Platform by managing incidents, monitoring performance, and optimizing database operations. Responsibilities include troubleshooting ADF, Synapse Analytics, and ensuring data security compliance.