Top Tech Jobs & Startup Jobs in Chennai, TN

The Lead Scheduler is responsible for creating call volume forecasts, calculating staffing requirements, and organizing schedules for contact center operations. They work directly with the operations team and the client to ensure staffing levels meet business needs in real-time. The role involves monitoring call patterns, creating scheduling matrices, preparing reports, and proactively monitoring associate performance.

The Incident Manager oversees and manages the incident management process within the organization, ensuring timely resolution and high service availability. Responsibilities include incident response, process improvement, team coordination, stakeholder communication, and compliance with ITIL standards.

Responsible for collection, modeling, analysis, and delivery of financial data to support management decisions. Assist in automation of forecasting and planning models, maintenance of financial statements models, preparation of financial projections, and other financial analysis tasks. Must have a strong work ethic and be a team player.

The Assistant Manager - Finance will be responsible for financial modeling, analysis, and data delivery to support management decisions. Duties include automation of forecasting and planning models, maintaining financial statements, preparing financial models and ad-hoc analysis, and assisting in budgeting processes.

The Assistant Manager - Finance will be responsible for financial modeling, analysis, and delivery of data to support management decisions. This role involves automation of financial models, revenue forecasting, cost analysis, and cash flows.