Top Tech Jobs & Startup Jobs in Chennai

The Vice President - Information Technology leads technology strategy, manages teams, ensures high system availability, and drives client engagements within the organization.

The Lead Scheduler will build staffing strategies, monitor call patterns, create scheduling matrices, and prepare reports to enhance operational efficiency in a call center environment.

Serve as first point of contact for service escalations, monitor real-time floor adherence, produce intraday/hourly reports, analyze forecast vs actuals, identify scheduling gaps, liaise with clients and leadership to improve performance.

The Vice President of Pricing is responsible for developing pricing strategies, leading pricing processes, and managing profitability through collaboration and analytics.

Develops RPA solutions, integrates systems, analyzes performance, monitors data quality, documents functionality, supports users, and gathers business requirements.

The Senior Manager - Process Improvement will lead initiatives for optimizing processes, enhancing customer experiences, and driving operational excellence through data-driven insights and collaboration with cross-functional teams.

The Project Manager oversees project direction, coordination, and execution, ensuring alignment with company goals and managing stakeholder communication throughout the project lifecycle. Responsible for resource management, risk assessment, and maintaining project timelines and budgets.

The Senior Database Administrator manages all database servers, ensuring optimization, backup, recovery, and integration of data within SQL data warehousing. This role also involves communication with project teams and vendors.

The Senior Director - WFM will develop and execute workforce management strategies, optimizing staffing for high customer service levels and efficiency.

Manage network operations including planning, scheduling, and leading teams. Oversee technical performance and ensure strategic objectives align with business needs.