Top Tech Jobs & Startup Jobs in Chennai

The Senior Manager - Process Improvement will lead initiatives for optimizing processes, enhancing customer experiences, and driving operational excellence through data-driven insights and collaboration with cross-functional teams.

Design, build, and optimize data pipelines and architectures. Collaborate with teams to ensure data quality, performance, and governance.

The Assistant Manager - Workforce Management manages the workforce team, ensuring staffing aligns with client goals. They analyze call patterns, create schedules, and provide reports while collaborating with management.

The Project Manager oversees project direction, coordination, and execution, ensuring alignment with company goals and managing stakeholder communication throughout the project lifecycle. Responsible for resource management, risk assessment, and maintaining project timelines and budgets.

The Senior Database Administrator manages all database servers, ensuring optimization, backup, recovery, and integration of data within SQL data warehousing. This role also involves communication with project teams and vendors.

Responsible for developing strategic risk-based internal audit plans, ensuring effective risk management, documentation, and operational efficiencies.

The Senior Director - Workforce Management is responsible for developing and executing workforce management strategies, optimizing staffing, and collaborating with cross-functional teams to ensure compliance and high customer service levels.

The Process Improvement Director leads Six Sigma initiatives, enhancing client operations by optimizing processes, mentoring teams, and achieving measurable KPIs.

The QA Automation Engineer will perform manual and functional testing, create test cases, conduct API and performance testing, and maintain test suites to ensure quality across releases.

The role involves supporting customers with IT issues, managing tickets, providing team coaching, and ensuring adherence to IT best practices.