Top Tech Jobs & Startup Jobs in Chennai

Lead the architecture and hands-on development of an AI-powered React application builder. Design scalable distributed systems, LLM pipelines, RAG and embeddings workflows, code-generation systems, publishing infrastructure, and AI guardrails. Improve observability, reliability, latency, safety, and fault tolerance while mentoring engineers and partnering with product, design, infrastructure, and security teams. This is an individual contributor role requiring production coding, system design leadership, and operational excellence.

Lead an 8+ engineer WhatsApp and phone-platform team responsible for scalable architecture, messaging APIs, billing and usage metering, trust and compliance systems, reliability, observability, and high-throughput distributed services. The role requires hands-on leadership across transactional systems, provider integrations, incident response, cross-functional collaboration, and development of engineering leaders.

Lead the Monetization Platform engineering organization responsible for billing, payments, usage rating, ledgers, reselling, fraud controls, and financial correctness. Own architecture, scalability, reliability, observability, reconciliation, and incident response for high-throughput systems. Manage experienced engineering managers and senior engineers, establish technical direction, develop leaders, and partner with Product, Finance, Risk, Support, Security, and payment providers. Drive secure, auditable, highly available systems with strict consistency and correctness requirements.

Own the global employee experience portfolio, including recognition programs, culture initiatives, internal communications, and flagship events for a remote workforce. Lead strategy and hands-on execution for large multi-day events, managing agencies, vendors, budgets, risks, attendee journeys, and communications. Build repeatable playbooks, improve programs through feedback and data, and collaborate across Marketing, Finance, Legal, People Operations, and leadership. International travel and overlap with US Eastern hours are required.

Lead engineering strategy and execution for HighLevel’s Marketplace and Developer Ecosystem. Oversee teams responsible for public APIs, monetization infrastructure, SDKs, integrations, and the app marketplace. Mentor engineering managers and technical leaders, establish scalable architectures, ensure API compatibility, security, and availability, and collaborate with product and business teams on developer experience, partner programs, and revenue-generating platform capabilities.

Own complex technical support escalations, investigate and reproduce customer issues, perform root cause analysis, and collaborate with Engineering and Product on resolutions. Document findings, improve support content and workflows, analyze ticket trends, train Support and Customer Success teams, assist customers with technical troubleshooting, and identify automation opportunities while meeting SLAs and quality standards.

Leads quality engineering strategy and architecture for Commerce and Payments products. Owns quality roadmaps, release readiness, quality gates, CI/CD integration, test automation, performance and security testing, observability, and AI-enabled testing initiatives. Partners with Engineering, Product, DevOps, and Security leaders; reports quality metrics to executives; and mentors SDET managers and leads while driving reliability across microservices, distributed systems, mobile platforms, and high-transaction SaaS products.

Own the vision, strategy, roadmap, and execution for HighLevel’s Reputation Management product. Drive review acquisition, AI-powered engagement, reputation automation, monitoring, analytics, and multi-location capabilities. Lead customer research, product discovery, prioritization, PRDs, stakeholder alignment, launches, and post-launch measurement. Success involves improving review volume, response rates, engagement, adoption, retention, and expansion through scalable B2B SaaS and AI-driven experiences.

Design and evolve distributed data architectures, infrastructure platforms, and database systems at massive scale. Lead initiatives involving sharding, replication, migrations, reliability, performance, scalability, and infrastructure cost efficiency. Influence database technology choices and long-term technical strategy across engineering teams. Build reusable infrastructure capabilities, solve systemic technical problems, and lead through technical influence without formal authority.

Manages white-label mobile apps across onboarding, submission, launch, updates, and ongoing support. Troubleshoots Apple and Google app rejections, developer accounts, builds, configurations, permissions, metadata, and notifications. Handles complex customer escalations, guides agencies through app-store requirements, coordinates with Product and Engineering, validates fixes, maintains SLA compliance, documents resolutions, supports junior specialists, and recommends process improvements.