Top Tech Jobs & Startup Jobs in Chennai

Manages complex white-label mobile app cases, escalations, app-store rejections, build and configuration issues, and billing-related concerns. Investigates root causes, coordinates with Product and Engineering, develops SOPs, analyzes operational trends, coaches support specialists, and drives automation and process improvements across Apple and Google mobile app operations.

Engage self-serve SaaS users throughout trials to drive activation, adoption, and subscription conversion. Respond to inquiries, guide onboarding, explain product capabilities, address objections, and maintain CRM and engagement records. Collaborate with Trial Experience, Marketing, and Product teams to improve trial flows and conversion strategies. This six-month apprenticeship includes structured training, shadowing, certification, and coaching.

Supports paid marketing campaigns through reporting, data analysis, campaign quality assurance, dashboard maintenance, research, tracking documentation, and performance monitoring. Uses Excel, Google Sheets, advertising platforms, and AI tools to organize data, identify trends, support campaign setup, and document optimization activities while collaborating with Creative, Analytics, Web, and Marketing Operations teams.

Lead the vision, strategy, and execution of HighLevel’s Email AI platform. Responsibilities include generative email content and layout creation, autonomous lifecycle sequence generation, predictive send optimization, AI governance, privacy safeguards, roadmap development, instrumentation, and cross-functional alignment. The role aims to accelerate campaign creation, improve engagement, and launch Email AI and Sequence AI capabilities at scale.

Leads and scales the SDET team, defining test automation strategy across web, mobile, and API layers. Oversees automation frameworks, CI/CD integration, release readiness, quality gates, performance and security testing, and testing infrastructure for cloud-native microservices. Partners with engineering and release teams to improve quality and delivery speed while using GenAI tools to enhance test productivity. Mentors engineers, establishes quality standards, and drives continuous improvement.

Supports marketing operations by setting up and testing landing pages, forms, funnels, emails, SMS and WhatsApp campaigns. Performs campaign QA across desktop and mobile, checks links and tracking, assists with CRM automations and workflows, troubleshoots basic issues, organizes launch documentation, and helps document repeatable processes. The apprentice learns internal marketing systems while providing status updates, collaborating cross-functionally, and using AI tools to improve research, documentation and workflow efficiency.

The role involves developing full-stack web apps, creating APIs, improving lead capture models, and collaborating across teams to enhance the Social Planner product.

Lead and grow the engineering team responsible for HighLevel’s Payments Platform. Own roadmap execution, scalable backend architecture, reliability, security, API governance, and operational excellence across checkout, subscriptions, invoicing, orchestration, ledger, and reconciliation services. Partner with Product, Finance, Infrastructure, Compliance, Security, and executive stakeholders while hiring, mentoring, and developing engineering talent.

Own the B2C and Events product roadmap, taking the Events product from beta to general availability. Lead ticketing, payments, checkout, attendee and organizer experiences, event-day operations, discovery, integrations, experimentation, and platform reliability. Partner cross-functionally to define metrics, drive adoption, improve conversion and retention, and deliver measurable growth in events, registrations, organizers, and ticket revenue.

Own product design for complex HighLevel experiences from discovery through delivery. Partner with product, engineering, research, data, and design teams to create polished workflows, prototypes, interaction specifications, and scalable design-system patterns. Use customer insight and quantitative data to guide decisions, address edge cases, improve usability, and ship accessible, high-quality experiences. Support junior designers and collaborate effectively across distributed US and India teams.