Design, build, deploy, integrate, and optimize production voice AI agents. Develop backend integrations with enterprise systems using APIs, WebSockets, webhooks, and CRM connections. Implement LLM orchestration, prompt design, guardrails, and tool calling. Monitor agent performance, analyze logs and traces, conduct root-cause investigations, and improve conversation funnels. Lead client workshops, collaborate with engineering teams, manage technical delivery, and support on-site deployment reviews.