Top Tech Jobs & Startup Jobs in Chennai

As a Technical Support Engineer, you will resolve customer networking issues, provide technical assistance for VeloCloud SD-WAN products, and collaborate with various teams to ensure customer satisfaction through troubleshooting and knowledge creation.

The Technical Support Engineer at VeloCloud by Broadcom will troubleshoot and resolve customer networking issues, leveraging strong technical problem-solving skills and knowledge of networking technologies. Responsibilities include customer interaction, log analysis, and creating knowledge articles. A strong background in Networking and Security is required, along with the ability to quickly assess customer issues.

In this role, the Technical Adoption Manager will act as a trusted advisor to help customers maximize their use of VeloCloud by Broadcom solutions, focusing on onboarding, implementation, and ongoing value realization. Responsibilities include building relationships, conducting technology assessments, and collaborating with stakeholders to drive customer success and product adoption.

The Senior Consultant will lead workshops to design and implement scalable solutions based on customer needs, provide training, handle escalations, and create technical documentation. The role demands expertise in network design, API integration, and strategic partner engagement while ensuring delivery excellence and documentation quality.