Top Tech Jobs & Startup Jobs in Chennai

Performs manual regression, functional, and end-to-end testing for Salesforce-based products and services. The role manages assigned sprint work, collaborates with technical and non-technical teams, participates in Agile ceremonies, and applies quality engineering methodologies across the SDLC and STLC. It emphasizes automation testing while requiring strong communication, analytical skills, attention to detail, and familiarity with Jira, Confluence, and collaboration tools.

Develop and govern enterprise Salesforce solutions across Service Cloud and Experience Cloud, including Apex, LWC, integrations, data models, automation, and AI-powered Agentforce and Einstein capabilities. Translate stakeholder requirements into scalable designs, resolve complex technical issues, enforce development and compliance standards, and mentor junior engineers. Support testing, release management, platform research, and integrations with adjacent sales technology systems.

Designs, develops, and optimizes scalable ETL/ELT pipelines and data platforms using Azure Data Factory, Databricks, PySpark, Spark SQL, HPCC, and ECL. Ingests and transforms structured and semi-structured data from diverse sources, develops data models and optimized workloads, and collaborates with analysts, data scientists, and application teams to deliver secure, reliable solutions for analytics and operational needs.

Analyze and improve Salesforce Service Cloud and Experience Cloud processes, gather requirements, create user stories and acceptance criteria, and support agile delivery. Identify and evaluate AI and automation opportunities using Agentforce, Einstein, chatbots, and generative AI. Facilitate workshops, document processes, assess technical and business solutions, collaborate with development and QA teams, and advise senior stakeholders on responsible AI adoption.

Develops and maintains Salesforce solutions focused on Service Cloud, Experience Cloud, and AI-powered service capabilities. Responsibilities include designing Apex, Lightning Web Components, Flows, integrations, portals, and automation; implementing testing and governance practices; resolving technical issues; supporting release management; and collaborating with analysts, product owners, DevOps teams, and vendors. The role also evaluates Salesforce AI features such as Agentforce and Einstein to improve case management, self-service, and agent productivity.

Own the Workday HCM product strategy, roadmap, release governance, and adoption programs. Prioritize new functionality and AI capabilities, coordinate release readiness across HR and technology teams, develop business cases, define KPIs, and measure business value. The role partners with HR, analytics, legal, privacy, security, Workday, and other stakeholders to improve employee and manager experiences and guide responsible adoption of emerging capabilities.

Manage and configure Workday Talent and Performance modules, provide Tier III support, oversee performance review and talent processes, and drive system improvements. Partner with HR stakeholders on requirements, testing, reporting, release management, compliance, documentation, and training. Build reports and dashboards, maintain system integrity, analyze enhancements, and support global and local HR technology changes.

Configure, support, and optimize Workday HCM across global and local requirements. Gather HR business needs, build reports and dashboards, manage releases, enhancements, testing, change control, and system integrity. Serve as a functional consultant to stakeholders, support troubleshooting and process improvements, and provide documentation, training, and knowledge transfer to support teams.

Build and maintain scalable data integration systems, including web scrapers, API integrations, automated ingestion workflows, microservices, and backend services. Implement monitoring, logging, alerting, security, and error handling; troubleshoot production issues and optimize performance. Collaborate with product managers, engineers, and stakeholders on technical design, code reviews, documentation, and continuous improvement.

Designs, develops, maintains, and troubleshoots Workday integrations, reports, dashboards, and security configurations. Supports payroll, benefits, recruiting, financial, time, absence, talent, and performance processes. Translates HR requirements into Workday solutions, manages releases, investigates integration and reporting issues, documents technical processes, and supports SOX audits, access reviews, and change control while collaborating with cross-functional stakeholders and middleware teams.