Processes pension calculations and financial transactions across multiple client databases. Handles estimates, termination benefits, and final benefits according to plan guidelines; investigates system issues; supports internal teams; validates procedures; meets accuracy and turnaround standards; develops client expertise; and provides training and backup coverage. Requires strong numerical, analytical, communication, problem-solving, documentation, and customer-focused skills, along with proficiency in Microsoft Office.

Drive planning, coordination, and delivery of platform releases across teams. Own release calendar, milestones, readiness criteria and go/no-go reviews. Improve release automation and CI/CD, reduce risk, report metrics, and coordinate cross-functional stakeholders including security and operations. Leverage cloud-native AWS and Kubernetes tooling to ensure high-quality, predictable releases.