Top Tech Jobs & Startup Jobs in Chennai

Support the reliability, administration, monitoring, and governance of enterprise SaaS and productivity platforms. Responsibilities include incident triage, observability and AIOps tuning, outage communications, access governance, patching, resilience testing, integration troubleshooting, and Power Platform support. Develop PowerShell or Python automation, improve alert quality and remediation workflows, monitor licensing and vendor health, and contribute to documentation and operational standards. Participate in a rotational on-call schedule.

Lead quality engineering for enterprise ServiceNow implementations, upgrades, integrations, and releases. Develop test strategies, plans, data, documentation, and automated regression suites using ServiceNow ATF. Validate functional, integration, security, performance, and end-to-end behavior across ServiceNow modules and external systems. Integrate testing into GitHub workflows and CI/CD pipelines, manage defects, support release readiness, and provide quality metrics. Collaborate with global stakeholders and participate in Agile ceremonies and continuous improvement.

Delivers and supports Genesys Cloud implementations for enterprise customers and partners. Responsibilities include technical consultation, post-production support, troubleshooting, customer escalations, project execution, testing, documentation, training, status reporting, and operational service management. The consultant collaborates with project teams and customers, manages multiple Agile or Waterfall engagements, maintains billable utilization, follows implementation standards, and recommends process improvements.

Provide L2/L3 hands-on and remote support across EMEA for hardware, OS, network, collaboration tools and endpoints. Resolve escalated incidents, support onboarding/offboarding and device lifecycle, maintain ServiceNow inventory, guide junior staff, adopt AI-assisted diagnostics, and ensure compliance with SOX/ISO standards while improving SLAs and service quality.

Lead design, build, test, deploy and support Workday integrations and reporting across HCM and Financials. Manage integrations (Studio, EIB, RaaS, APIs), develop Advanced/Matrix/BIRT reports and dashboards, enforce governance, support releases, mentor teammates, and collaborate with HR/Finance/IT stakeholders globally.

The Senior CMDB Engineer is responsible for designing and maintaining CMDB, HAM, and SAM within ServiceNow, ensuring data accuracy, supporting governance and automation, and collaborating with cross-functional teams to improve asset management processes.

Leads enterprise data governance and platform operations across Snowflake and AWS. Owns governance architecture, RBAC, compliance automation, SOX controls, metadata and catalog operations, AI/ML data governance, platform cost optimization, and self-service access. Manages and grows a technical governance team, oversees hiring and mentorship, and partners with engineering, security, finance, and business stakeholders to scale secure, compliant, cost-efficient data platforms.

Lead the design, development, operation, and troubleshooting of high-performance voice-platform services. Develop systems software in C and cloud backend services in Java, using AWS, Linux, networking, and real-time communications technologies. Drive architecture, reliability, observability, security, testing, and production excellence while mentoring engineers and influencing technical direction. Build expertise in SIP/VoIP and support mission-critical services at global enterprise scale.

Deliver and support Genesys Cloud implementations and post-go-live operations. Provide technical consultation, troubleshoot production issues, follow PS standards, collaborate with project teams, and maintain high billable utilization while training and documenting best practices.