Top Tech Jobs & Startup Jobs in Chennai

The IT Services Specialist provides 24/7 technical support for global end users, resolving hardware, software, and network issues using AI tools and ITSM practices.

This role focuses on improving service desk performance through knowledge management, training, and efficient content strategies, ensuring agents access accurate knowledge.

Lead and govern data platform operations at Genesys, ensuring secure and efficient data management. Define standards, monitor compliance, and provide insights on data governance across platforms like Snowflake and Databricks.

Lead data engineering projects: design and implement scalable Snowflake-based data warehouses and ETL/ELT pipelines, optimize performance and costs, monitor data quality, and mentor junior engineers while partnering with analytics and business stakeholders.

The Senior Business Systems Analyst will enhance the ServiceNow platform, collaborate with stakeholders, and drive improvements in service delivery and reporting.

Lead the sales team at Genesys to develop strategic plans, drive revenue growth, and ensure customer satisfaction in the CMM segment.

Lead and manage the AI Enablement & Automation team, focusing on AI platform operations, workflow automation, and team development, to drive productivity and operational improvements.

The Principal ServiceNow Engineer leads complex ServiceNow solutions' design and implementation, ensuring scalability and performance while mentoring junior engineers and enhancing best practices.