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As a Forward Deployed Engineer, you'll drive technical success for customers adopting Rocketlane's Nitro AI agents, handling deployment, integration, and continuous optimization while serving as a trusted advisor throughout their journey.

In this role, you'll generate and qualify leads, schedule demos, manage inbound inquiries, and support the sales team to achieve targets.

The GTM Associate will manage projects analyzing sales data, improving funnel conversion, and automating workflows to enhance sales and marketing efforts.

As a Senior Product Manager, you will prototype ideas using AI tools, manage end-to-end feature development, and drive product marketing initiatives while collaborating across teams.

Rocketlane seeks a Content Specialist who will create impactful content across formats, understand customer needs, and collaborate with teams to enhance communication about service delivery and project execution.

The Technical Account Manager guides customers in using Rocketlane's platform, resolves technical challenges, and fosters relationships for business success.

The Community Success Manager will manage Rocketlane's communities, engaging members, hosting events, and translating community insights into marketing content.

Own assigned client relationships through onboarding, implementation, training, adoption, and retention. Resolve escalations, act as strategic advisor, run reviews, track CS metrics (NRR, churn, CSAT/NPS), collaborate cross-functionally, and help develop case studies and success content.

Design and deliver bespoke customer outcomes through optimization reviews, complex automations, integrations, and custom Rocketlane apps. Lead solution architecture, build advanced Workato/Zapier automations, define target-state designs, produce proof of value, and enable expansion with cross-functional collaboration across Customer Success, Product, and Engineering.

Provide US-timezone product support and onboarding: triage cases, troubleshoot issues, train customers, manage integrations (Salesforce, Jira), escalate with team, and collect metrics for reporting and CSAT.