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Manage multiple client projects and teams in automotive after-sales: plan and deliver projects, handle onboarding, training, escalations, reporting, invoices, compliance (ISO/TISAX), continuous improvement, and stakeholder governance.

The Diagnostic Support Engineer monitors DTC and CAN parameters, assists customers via phone, and coordinates with dealers to resolve vehicle issues efficiently while providing analytical reporting on performance.

Monitor DTC and CAN parameters 24/7, provide customer support, coordinate with dealers for vehicle issue resolution, and report on KPIs.

The role involves providing technical expertise in vehicle repairability, utilizing diagnostic tools, and ensuring customer satisfaction in the automotive industry. Applicants should have strong communication skills and a background in automotive services.

The Diagnostic Support Engineer Trainee monitors DTC/CAN parameters, provides customer support, manages escalations, and coordinates with dealers to resolve vehicle issues.