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The role involves developing and executing new product features, collaborating with various teams, and influencing stakeholders, with a strong focus on B2B SaaS context.

In this role, you'll enhance customer support through automation, implement tools, analyze data, and collaborate cross-functionally to scale operations and improve efficiency.

The Product Support Associate - L2 provides advanced technical assistance for customers, troubleshooting complex issues, ensuring satisfaction, and mentoring Level 1 agents while maintaining documentation and quality standards.

Lead Revenue Strategy & Planning by developing annual operating plans, forecasting models, and facilitating cross-functional strategies to enhance revenue growth and operational excellence.

Lead organic growth by developing SEO and AI-driven content systems. Manage funnel performance and ensure technical SEO excellence while driving revenue initiatives.

Lead performance marketing growth by managing global paid acquisition strategies and budgets, focusing on revenue growth and AI-driven optimization.

Manage programs within Revenue Strategy & Operations, improve GTM efficiency, drive AI adoption, and coordinate cross-functional teams to enhance revenue performance.

The GTM Engineer will design and build automation systems for lead routing, pipeline management, and data syncing across various tools to enhance sales productivity and revenue growth.

The Lead - Marketing Operations will manage marketing tech stacks, automate workflows, optimize lead management, and analyze campaign performance to drive revenue growth.

Analyze user behavior and product performance to deliver actionable insights, driving product decisions. Collaborate with cross-functional teams and create data visualizations to influence product strategy.