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Design, build, and maintain API and middleware integrations and automation for user lifecycle, IAM, RBAC, provisioning, access reviews, and ITSM workflows. Ensure secure authentication, perform data validation/reconciliation, document integration architecture, and support ITGC/audit and access governance.

Lead product strategy for HighLevel Knowledge Bases and Ask AI, defining architecture, ingestion, retrieval, evaluation, permissions, observability, and commercial models. Drive cross-team platform standards, onboarding, testing datasets, and integrations so AI assistants reliably retrieve context, invoke tools/agents, execute actions, and surface auditable, safe results for multi-tenant SMB customers.

The role involves developing full-stack web apps, creating APIs, improving lead capture models, and collaborating across teams to enhance the Social Planner product.

Own end-to-end strategy and execution for HighLevels WhatsApp product including onboarding, templates, Flows, WebRTC calling, Conversation and Voice AI, deliverability, monetization, partner management with Meta, prototyping, customer discovery, and migrations across a large installed base.

Design and scale backend systems and frontend interfaces for HighLevel Conversations, focusing on backend API design and Vue 3 UI development while ensuring performance and reliability at scale.

The Staff Product Manager will own the strategy and execution for Social Planner, Blogs, and Ad Manager, driving product vision and customer impact while mentoring junior team members.

Design, build, and maintain secure, scalable integrations between Darwinbox and external systems (payroll, finance, IT, equity, analytics). Own data mapping, transformation logic, API/webhook/SFTP configuration, monitoring, exception handling, reconciliation, schema governance, and audit controls. Support org changes, release/versioning, documentation, and cross-functional enablement with Finance, Payroll, IT, and HR stakeholders.

Lead vision, strategy, and execution for a platform-grade Product Information Management system. Own catalog overhaul, API and data model design, multi-channel pricing, merchant UX, and cross-team alignment so PIM serves commerce and adjacent product teams at scale.

Lead cross-functional revenue and product growth strategy by analyzing performance, identifying monetization and adoption opportunities, building business cases, and driving strategic initiatives from ideation through execution. Align Product, Finance, GTM, Marketing, Sales, and Customer Success, establish operating rhythms and success metrics, monitor outcomes, and improve planning and prioritization to drive measurable revenue and adoption gains.

Lead a 10-15 engineer team to design, build, and scale the Custom Objects platform: architect distributed systems, ensure reliability and observability, ship high-quality APIs/UI integrations, hire and mentor engineers, and collaborate cross-functionally to drive extensibility and platform adoption.