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The Implementation Lead manages customer implementations on an AI supply chain platform, coordinating teams and ensuring successful project outcomes while engaging in hands-on technical delivery.

Lead strategic customer implementations by designing tailored solutions using Lyric's platform, mentoring junior consultants, and ensuring scalable architectures.

Lead the design and development of Proof of Concepts for supply chain planning, collaborating with clients and internal teams to demonstrate Lyric's solutions.

The Manager - Customer Success Operations will optimize operations, build dashboards, and drive strategic initiatives to enhance customer engagement and outcomes.