Top Tech Jobs & Startup Jobs in Chennai

Leads customer retention, churn reduction, lifecycle strategy, commercial performance, and subscriber growth initiatives. Develops retention campaigns, customer journeys, targeted offers, and business cases while monitoring churn, ARPU, revenue, and campaign performance. Partners with content teams on TV, OTT, and streaming strategies, using customer behavior, viewership data, segmentation, and predictive models to identify growth opportunities and improve customer lifetime value.

Supports creator and affiliate marketing through proposal deck development, catalog management, creator coordination, product tagging, link and tracking-sheet maintenance, performance reporting, visual creation, and market research. The role assists with onboarding, content deliverables, campaign tracking, and reporting metrics such as CTR, conversions, revenue, and engagement. Candidates should be marketing or communications students with spreadsheet proficiency, Canva skills, social media awareness, strong organization, communication, and multitasking abilities.

Supports go-to-market planning and execution for products, promotions, campaigns, and business initiatives. Coordinates launch readiness, campaign implementation, channel and sales enablement, stakeholder deliverables, and post-launch monitoring. Tracks commercial performance using sales, activation, conversion, revenue, and channel data; prepares management reporting and recommendations. Monitors competitor activity and supports project coordination across product, marketing, sales, digital, operations, technology, finance, and customer service teams.

Develop audience segments, customer profiles, and predictive models using behavioral, transactional, viewing, and digital data. Apply statistical and machine learning methods for clustering, churn, propensity, content affinity, and customer value analysis. Conduct exploratory analysis, evaluate models, support campaign measurement, and translate findings into business recommendations. Collaborate with Marketing, Product, Media Sales, and Content teams while presenting insights to technical and non-technical stakeholders.

Manage client relationships and advertising campaigns across TV, radio, digital, and on-ground channels. Coordinate internal teams, oversee campaign production and delivery, track budgets and KPIs, prepare reports, manage contracts and invoicing, support client retention and identify upselling opportunities. Represent the company at client and trade events while ensuring campaign quality, timelines, and client satisfaction.

Drive revenue growth from assigned clients and agencies by acquiring new business, expanding accounts, securing advertising investments, and developing strategic proposals. Serve as the primary client contact throughout campaign execution, coordinate cross-functional teams, monitor KPIs, deliver post-campaign insights, and represent Astro Media Solutions at trade and client events.

Handle inbound customer inquiries about account termination across channels, perform churn-gating and retention activities, escalate cases, maintain QA standards, support and create service requests, and provide feedback for process and offer improvements.

Leads and motivates Direct Sales Agents, organizes training and sales activities, recruits representatives, acquires commercial and SME customers, and manages corporate accounts. Conducts field visits, cold calls, customer appointments, upselling, and cross-selling. Monitors customer portfolios and achieves personal and team revenue and signup targets while addressing customer inquiries and developing local market opportunities.

Lead influencer marketing campaigns from strategy through execution, including influencer selection, outreach, negotiations, contracts, content planning, client management, reporting, and performance analysis. Support new-business pitches, mentor influencer executives, monitor regional digital trends, coordinate with content, media, legal, finance, and client-service teams, and ensure content complies with brand guidelines, legal requirements, and platform policies.

Maintains statutory registers, prepares regulatory filings, coordinates board and shareholder meetings, records minutes, drafts resolutions and reports, supports annual reports and corporate governance compliance, and provides administrative support to Company Secretaries. The role also improves secretarial processes, manages confidential records, liaises with senior executives, and ensures timely, accurate delivery of corporate secretarial services.