Top Tech Jobs & Startup Jobs in Chennai

Lead a remote India-based Technical Support team for Twilio's Voice Segment Platform: manage performance, coaching, escalations, incident RCA, process improvements, hiring and workforce planning, and cross-functional collaboration to improve customer satisfaction and operational KPIs.

Design, develop, test, and support enterprise financial application components in Oracle Fusion, integrate data flows with Zuora, translate accounting requirements into technical specs, support SIT/UAT, monitor system health, debug integrations, and perform root-cause analysis during critical financial periods.

Lead BI platform strategy, manage reporting tools, build scalable dashboards and data products, architect agentic AI for self-service analytics, partner with stakeholders and data teams, and champion BI governance and best practices.

Serve as the technical voice of the customer by embedding supportability into PDLC, analyzing support data to influence R&D priorities, specifying proactive diagnostics and error messaging, and orchestrating global readiness (training, docs, tooling) to reduce support incidents and ensure smooth product launches.

Lead architecture and development of scalable software systems, ensuring security and compliance while mentoring engineers and improving system performance.

Lead design and operation of high-scale ingestion and distributed data processing systems for Twilio Segment. Architect always-available cloud-native services, guide technical decisions balancing cost/performance/reliability, and translate technical strategy into execution with cross-functional stakeholders.

Design, build, and operate highly available, high-throughput distributed data ingestion and processing systems for Twilio Segment. Lead technical design, mentor engineers, ensure reliability, security, and cost-efficiency, and partner across teams to deliver end-to-end solutions at scale.

Manage Twilio's Flex Billing & Backend team, ensuring successful delivery of software solutions, advocating agile practices, and fostering team growth.