Top Technical Support Engineer Jobs in Chennai

Provide technical support and troubleshooting for Zimperium's mobile threat defense product, owning customer issues through resolution, validating fixes with QA, creating JIRAs for engineering, and collaborating with product, devops, and customer success teams to maintain high customer satisfaction.

Provide first-line technical support for a Next.js/React/Node.js/Supabase stack: reproduce and debug customer issues, implement TypeScript fixes, collaborate with product/QA/engineering, assist with patch releases, and maintain documentation and runbooks while communicating solutions to customers.

The Technical Support Engineer resolves technical issues for customers, supports integration with APIs, manages tickets, and documents solutions. They collaborate with engineering to improve products and must possess strong problem-solving, communication, and technical writing skills.