Top Tech Jobs & Startup Jobs in Chennai

Provide first-line IT helpdesk support: log, prioritize, and assign tickets in an ITSM tool; adhere to SLAs and FCR targets; take inbound calls from international/US-accent customers; collaborate with cross-functional teams to resolve incidents and improve CSAT and MTTR.

Manage and optimize MIS by generating daily/weekly/monthly reports, maintaining dashboards, ensuring data accuracy, automating reporting with advanced Excel/VBA/macros, and communicating insights to stakeholders.

EXL partners with leading companies in insurance, banking, healthcare, retail and logistics to deliver data, advanced analytics, digital technology and generative AI solutions that improve operations, customer experience, and business transformation. The team emphasizes collaboration, speed-to-value, and deep industry expertise with a large generative AI practice and data science capability.

Lead POD operations alignment and manage the audit lifecycle for healthcare payment services. Oversee service delivery, client engagement, analytics and technology initiatives, compliance (HIPAA/CMS), KPI monitoring, staffing/forecasting, process improvements, and escalations to optimize revenue and efficiency.

Design and implement scalable Microsoft-based solutions (Azure/.NET), lead cloud migrations, define architecture, mentor engineers, ensure code quality/security, collaborate with stakeholders and resolve complex technical issues.

Oversee transaction processing to ensure adherence to desk procedures and SLAs, maintain transaction quality within predefined parameters, enforce attendance and company policies, report performance to AM and Manager, and coordinate with team members to resolve process issues and provide support.

Lead InfoSec audit assurance and compliance activities including policy and process reviews, security assurance for on‑prem and cloud applications, assessment of cyber tools, dashboarding and KPI reporting, stakeholder management, internal/external reporting, and tracking of planned sub‑functional activities.

Design and implement scalable .NET/Azure backend solutions for US healthcare payer analytics. Responsibilities include architecture, cloud migration to Azure, API development, data persistence, mentoring engineers, ensuring code quality and security, troubleshooting, and aligning technical solutions with business requirements.

Hands-on pre-sales technical lead who designs AI/data solution architectures, builds POCs and reusable assets, authors RFP responses, and transitions solutions to delivery across cloud data platforms, ETL/ELT, and applied ML to drive client outcomes.

Client-facing analytics manager who partners with Fortune 1000 clients to define business questions, design analytics solutions (dashboards, predictive/prescriptive models), lead delivery teams, manage data procurement and audits, and translate insights into actionable recommendations while coordinating across global delivery teams.