Top Tech Jobs & Startup Jobs in Chennai

Supports capital markets business activities through quality assurance and control, client management, problem solving, training, coaching, mentoring, and team development. The role requires capital markets domain knowledge, strong communication, Microsoft Office proficiency, and the ability to manage or support people and processes.

Leads continuous improvement, process transformation, automation, and technology-enabled efficiency initiatives across banking capital markets BPS and IT operations. Manages improvement and change portfolios, applies Lean and Six Sigma methodologies, oversees SDLC best practices, develops delivery KPIs, collaborates with global teams, and reports progress to organizational and client leadership.

Supports end-to-end HR business partnering, including employee onboarding, performance management, grievance resolution, investigations, policy guidance, engagement, retention, compliance, stakeholder relationships, and employee documentation. Partners with business units and managers to improve workplace relationships, productivity, morale, and supervisory effectiveness while addressing employee concerns and managing complex employee relations matters.

Design, develop, and maintain Playwright-based test automation frameworks and scripts for UI and API. Execute manual functional, regression, and exploratory tests across UI, API, and database layers. Integrate automated tests into CI/CD pipelines (Azure DevOps). Participate in Agile ceremonies, analyze defects, track issues, and support continuous testing and shift-left practices to ensure quality releases.

Leads process excellence consulting and business transformation initiatives within customer service operations. Identifies and mentors Six Sigma and Lean projects, conducts value stream and process mapping, ensures ISO 9001 and ISO/IEC 27001 compliance, and drives continuous improvement. Promotes Six Sigma practices, mentors Green Belt trainees, recommends delivery model enhancements, and manages large-scale transformation engagements. Collaborates with cross-functional teams and provides recommendations to senior management.

Lead process excellence and transformation initiatives within the customer service vertical. Participate in PEx consulting assignments, identify and mentor Six Sigma and Lean projects, conduct value stream/process mapping, ensure ISO 9001/27001 compliance, promote Six Sigma culture, mentor Green Belt trainees, recommend delivery model improvements, and manage large-scale transformation engagements while collaborating with cross-functional teams and advising senior management.

Lead the development and execution of automation test scripts for API testing, create reusable frameworks, review requirements, and manage test activities.

The Test Lead - Performance will develop automation test scripts, create testing frameworks, and ensure testing activities align with project needs, including stakeholder reporting and monitoring project health.

The role involves providing customer support over voice calls, managing inquiries, troubleshooting issues, ensuring effective communication, and improving retention processes while aiming to exceed sales targets.

The role involves providing customer service through voice and non-voice support, addressing customer queries, maintaining professionalism, and adhering to company policies. Candidates must demonstrate effective communication and problem-solving skills, working in rotational shifts.