Provides technical service and support for postpress machinery, including diecutters, folder gluers, and foil-stamping equipment. Responsibilities include equipment demonstrations, installations, training, troubleshooting, major repairs, technical escalations, customer complaint resolution, quotations, technician coordination, field modifications, and service-process improvement. The role supports sales activities and field technicians while ensuring adherence to service, quality, productivity, and customer-satisfaction standards. Extensive travel across India is required.