Top Tech Jobs & Startup Jobs in Chennai

Lead technology risk, operational resilience, BCP/DR, and physical security for the GCC. Manage RCSA, KRIs/KCIs, IT control assessments, crisis management, testing, reporting to the CRO and Risk Committee, and stakeholder engagement across Group technology, cybersecurity, and corporate security teams.

Lead end-to-end experience design for defined product scope: conduct user research, create personas and service blueprints, apply design systems, collaborate with product and engineering, facilitate human-centered design sessions, and measure outcomes to drive product roadmap and optimization.

Provide administrative and operational support for assigned teams including report writing, data entry/validation, exception processing, record keeping, and compliance with internal/regulatory standards. Review work quality and loan files, use PC-based office software, and support loan operations to ensure accurate transaction processing.

Execute quality management transactional testing across Loss Mitigation processes to validate accuracy, completeness, timeliness, and regulatory compliance. Apply standardized test scripts, identify operational risk, and support internal controls in a high-volume, metrics-driven mortgage servicing environment.

Execute QM call monitoring across operational departments, evaluating customer interactions for accuracy, completeness, timeliness, procedural adherence, and regulatory compliance. Apply standardized testing to assess agent performance, identify operational and compliance risk, document findings, and meet production metrics and SLAs in a high-volume environment.

Lead creation of test plans and QA standards for complex enterprise projects. Ensure requirements traceability and oversee process, functional, integration, and acceptance testing. Drive QA practices, system testing, and compliance with IT standards while mentoring teams and managing timelines.

Perform inline quality control reviews of mortgage servicing cash processes, validate processor work against procedures, classify and document defects, resolve rebuttals, escalate risks, and maintain productivity and accuracy in a high-volume environment.

Lead a software engineering team delivering Pega-based solutions. Mentor engineers, drive strong coding and design practices, align technical strategy to business needs, manage cross-team delivery, enforce governance and performance standards, and support career development.

Manage and coordinate operational activities for assigned mortgage functional areas, lead and develop teams, ensure compliance with policies and regulations, improve processes, and provide quality service to internal and external customers.

Design, develop, and support scalable Salesforce solutions across Sales, Service, and onboarding. Build Apex, LWC/Aura/Visualforce, configure declarative automation, implement integrations (REST/SOAP), participate in CI/CD, provide L2/L3 production support, ensure security/compliance, and drive platform standardization and continuous improvement.