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Drive product adoption, user growth, engagement, and retention for Astro GO and Smart TV apps. Analyze usage trends, customer journeys, feedback, NPS, and product performance to identify improvements. Partner with Marketing on adoption and re-engagement campaigns, translate insights into product recommendations, and maintain dashboards and performance reporting.
Top Skills:
Ai ToolsDashboardsProduct Analytics Tools
News + Entertainment
Supports integrated marketing campaigns for Astro PayTV products and Chinese content, including campaign planning, trade marketing, sales collateral, content launches, audience insights, performance reporting, and cross-functional coordination. The role works with internal teams, agencies, sales channels, and content partners to execute campaigns across digital, social, ATL, BTL, and trade touchpoints while monitoring market trends and campaign effectiveness.
Top Skills:
Digital Marketing Analytics PlatformsExcelGoogle AnalyticsMS OfficePowerPointSocial Listening ToolsWord
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Manages overdue customer accounts aged 61–120 days, negotiates payment arrangements, follows up on commitments, and drives service reconnections. The role is accountable for collection and reconnection targets, compliance with procedures, customer engagement, reporting, resource coordination, and ad hoc business assignments.
Top Skills:
ExcelWindowsMicrosoft Word
News + Entertainment
Develops commercially focused creative strategies and campaigns connecting client objectives with Astro’s content, talent, platforms, and audiences. Translates briefs into ideas, coordinates projects from ideation through delivery, manages timelines and budgets, reviews creative quality, and collaborates with sales, marketing, content, production, agencies, and vendors. The role also uses AI and digital tools for research and content development, identifies monetization opportunities, and requires strong English and Chinese proficiency.
Top Skills:
Ai ToolsDigital PlatformsSocial Media Platforms
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Implements, traffics, launches, monitors, and optimizes digital advertising campaigns across multiple platforms. Responsibilities include creative and tracking QA, budget and targeting adjustments, troubleshooting delivery issues, campaign reporting, KPI analysis, documentation, stakeholder coordination, and adherence to campaign governance processes. The role also supports testing new advertising formats and developing digital campaign management expertise.
Top Skills:
Conversion TrackingGoogle Ad ManagerMeta AdsExcelMicrosoft OutlookMicrosoft PowerpointProgrammatic Advertising PlatformsTiktok AdsTracking PixelsUtmsYoutube
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News + Entertainment
Leads Sooka’s product roadmap and growth strategy across VOD, live channels, and app experiences. Uses user behavior data, cohort and funnel analysis, and KPI modeling to prioritize features, increase engagement and watch time, improve retention, and reduce churn. Partners with marketing, content, partnerships, engineering, telcos, and senior management on product delivery, campaigns, performance reporting, and business planning.
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Monitors audio, video, broadcast systems, networks, and interactive applications from the Master Control Room. Performs quality checks, trouble-ticket resolution, first-level recovery, issue escalation, technical support, and coordination with project and engineering teams. Prepares operational reports and supports high-priority live events while maintaining service availability and compliance with established procedures.
Top Skills:
BroadbandBroadcast SystemsDigital Television (Dth)Master Control RoomNetwork MonitoringNew Media Platforms
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Supports the GCEO Office with executive administration, meeting scheduling, correspondence, guest arrangements, expense claims, facilities coordination, travel planning, employee engagement events, communications, reporting, and Chief of Staff assignments. The intern also maintains confidential records, coordinates travel documentation, compares booking options, supports onboarding and offboarding, and assists with company-wide events and strategic projects.
Top Skills:
AgodaBooking.ComExcelMicrosoft PowerpointMicrosoft Word
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Designs, develops, and supports scalable full-stack applications using Node.js, React.js, Next.js, and AWS. Leads architecture, cloud integrations, serverless and event-driven systems, API and microservices development, testing, performance optimization, security, and production implementation. Provides technical leadership through architecture and code reviews, incident resolution, mentoring, stakeholder collaboration, and continuous improvement of engineering practices.
Top Skills:
Amazon CloudwatchAmazon CognitoAmazon EbsAmazon EventbridgeAmazon RdsAmazon Route 53Amazon S3Amazon SnsAmazon SqsAmazon VpcApi GatewayAWSAws LambdaBootstrapCi/CdCSS3CursorDockerDynamoDBGitGithub CopilotHTML5Http/SIamJavaScriptKiroMaterial UiMicroservicesMySQLNext.JsNode.jsOpenapiReactRest ApisTailwind CssTcp/IpTypescriptWebsockets
News + Entertainment
Manage end-to-end commercial video production for television, digital, branded content, events, and marketing campaigns. Responsibilities include camera operation, video editing, project coordination, budget and vendor management, stakeholder approvals, and compliance with broadcast and regulatory standards. The role handles multiple urgent projects, supports clients and creative teams, and evaluates new production technologies and workflows.
Top Skills:
Adobe Creative SuiteCapcutFcpxNdi ToolsObs
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