Manage the full IT recruitment lifecycle, from sourcing and screening to interview coordination, salary negotiation, offer rollout, and joining follow-up. Recruit for software development, QA, data, cloud, ERP, CRM, and other technical roles. Partner with hiring managers, maintain candidate pipelines and ATS records, coordinate vendors, prepare recruitment reports, and meet hiring targets while improving offer acceptance and joining conversions.

Handles technical issues according to severity standards, delivers customer solutions on schedule, coordinates with customer service, conducts customer meetings, maintains case lifecycles, updates CRM records, and supports knowledge-base development. Requires strong SAP Business One and Crystal Reports knowledge.