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As a Lead UX Designer, you will tackle complex challenges in healthcare design, working with an agile team to enhance electronic health records and practice management through effective research and design solutions.

As a Senior Quality Analyst, you will resolve healthcare RCM claims, maintain documentation, and support quality improvement initiatives within the operations team.

The Operations Associate will resolve claims and tasks related to US healthcare RCM and partner with the quality team for training improvements.

Provide technical production support for athenahealth's interoperability network: troubleshoot interfaces and data flows, analyze production data with SQL, coordinate with vendors, document investigations and resolutions, monitor queues, and use AI-enabled support tools while ensuring human verification and escalation.

Lead data extraction and analysis to identify root causes and customer pain points. Build and maintain complex SQL queries, validate data, create reports and KPIs, and communicate actionable insights. Collaborate across Customer Success, Product, and Services to drive process improvements and contribute to program/project plans.

Resolve customer issues and ensure the efficiency of athenahealth's interoperability network by providing technical support, analyzing production data, and coordinating with vendors.

The Product Management Manager will oversee product area definition, backlog prioritization, metric tracking, and collaboration with stakeholders, while driving product strategy and continuous improvement.

The Product Management Manager will lead product initiatives for payment processing and banking integrations, collaborating with cross-functional teams to define requirements and prioritize product roadmaps.

The Operations Analyst manages AR calling activities, supports denial management, ensures workflow compliance, and analyzes trends to improve operational outcomes.

The Operations Analyst will manage AR calling and denial workflows, analyze trends, ensure compliance, and support operational initiatives within healthcare RCM.