Top Tech Jobs & Startup Jobs in Chennai

Leads all technology operations in India, overseeing 1,000+ professionals across engineering, IT operations, and security. Owns operational stability, delivery predictability, engineering throughput, risk management, AI and GenAI adoption, infrastructure reliability, security, talent development, and executive stakeholder engagement. Translates global technology priorities into executable plans while driving modernization, responsible AI governance, productivity improvements, and scalable leadership capabilities.

Processes client benefits plan activities, including US pension, 401(k), and payroll administration, while meeting service-level agreements and quality standards. Resolves participant inquiries, documents work in task management tools, supports audits and remediation, maintains SOPs, and collaborates with customer service, technology, and shared services teams. The role also identifies process improvements, manages deadlines, communicates risks, and ensures accurate adherence to procedures and compliance requirements.

Processes client benefit plan transactions, including US pension, 401(k), and payroll activities, according to documented procedures and service-level agreements. Resolves participant inquiries, performs quality and compliance checks, maintains SOPs and documentation, records work in task-management tools, and collaborates with customer service, technology, and shared-services teams. The role also supports remediation, audit readiness, issue escalation, and continuous process improvement.

Processes US pension, 401(k), payroll, and client benefits-plan transactions accurately and within service-level agreements. Resolves participant inquiries, documents completed work, performs quality and compliance checks, maintains SOPs and knowledge repositories, and escalates exceptions. Collaborates with customer service, technology, and shared-services teams, participates in team huddles, and recommends continuous process improvements.

Design, build, and maintain scalable ETL/ELT pipelines and distributed big-data processing using Spark/Hadoop on AWS. Optimize data lakes/warehouses, implement data models, ensure data quality, monitoring, governance, and security for large-scale analytics.

Administer and configure enterprise Atlassian JIRA: projects, workflows, screens, custom fields, templates, permissions, add-ons, and automation. Implement and support marketplace apps, integrations (REST APIs, M365), troubleshooting, governance, upgrades, documentation, and cross-functional stakeholder collaboration to enable Agile delivery and process automation.

The Associate - Operations is responsible for ensuring timely and accurate delivery of information, identifying process improvements, and resolving participant issues while meeting client SLAs and maintaining quality scores.

Perform SOP-driven transaction processing for client benefit plans with accuracy and timeliness. Maintain and update process documentation, meet SLAs, ensure compliance, collaborate with cross-functional teams, and participate in daily huddles and status meetings.

Process and manage client US pension/401(k) and payroll-related plan activities per SOPs, meet SLAs, resolve participant issues via case management tools, document work in task tools, support quality/compliance, and recommend process improvements while collaborating with cross-functional teams.

The .Net Lead Engineer is responsible for project planning, code development, testing, and mentoring. They ensure adherence to project standards and efficiency in code management, while conducting code reviews and supporting team development.