Top Tech Jobs & Startup Jobs in Chennai

The IT Admin will debug and configure network firewalls, manage identity and access management (IAM) for various tools, coordinate with teams to resolve IT service issues, and enhance the IT environment using modern technology. Key responsibilities include troubleshooting systems, maintaining network security, and managing SaaS applications.

The Technical Support Engineer will take ownership of customer technical issues, collaborating with developers and cross-functional teams to resolve problems efficiently. Responsibilities include enhancing product quality, managing service levels, documenting solutions, and training new team members. This role aims to ensure exceptional customer satisfaction and scalable support processes.

As a Customer Success Operations Manager, you'll provide data-driven insights for business improvement, collaborate with various teams to develop metrics and scalable processes, analyze data for actionable insights, and create visualizations to support business leaders.