Top Tech Jobs & Startup Jobs in Chennai

The Group Fraud Advisor is responsible for analyzing fraud queries, ensuring cases are properly recorded and escalated according to policy, and managing cases to completion. The role involves reporting, proposing process changes, and supporting the development of fraud reporting tools.

The Segmentation & Reporting Specialist ensures the accuracy and completeness of CRM data, generates reports to identify data gaps, creates segments in Marketo, and supports the marketing team's data hygiene efforts and reporting on segment engagement.

The Senior Network Engineer at Equiniti is responsible for the implementation, installation, and operational support of network infrastructure and Data Centres, utilizing various multi-vendor technologies for routing, switching, and firewall management. The role involves automation using tools like Terraform and Ansible, alongside experience with public cloud networking and various security technologies. The position requires a strong background in networking with an on-call duty.

The Quality Assurance Analyst will review and implement quality assurance standards, conduct testing, compile quality data, produce quality dashboards, analyze trends, and recommend corrective actions. The role requires communication of quality outcomes and organization of training interventions to ensure compliance with quality standards.

The Team Leader will oversee and manage the customer experience team, ensuring service quality and efficiency. Responsibilities include planning workflows, monitoring performance, training team members, and ensuring compliance with policies and procedures while supporting the operational unit's alignment with UK teams.

The Customer Experience Executive will assist shareholders with buying and selling shares and address customer queries. Responsibilities include answering inbound calls and emails, contributing to team workload, and supporting junior team members while adhering to company regulations.

The Continuous Improvement Analyst will support operational excellence by identifying improvement opportunities, assessing business processes, and implementing strategies to enhance efficiency and quality while reducing costs. They will engage with stakeholders, carry out root cause analysis, and create metrics to monitor new processes.